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Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.8
1,628 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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1 Star Drive

Laguna Niguel, CA

92677

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Showing 1,628 reviews

May 14, 2017

Outstanding experience. Bernie Mendez actually made purchasing a new car an enjoyable experience ! He was very helpful, very knowledgeable about the car, and everything went More

by shyreel39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Pestritto, Finance
May 20, 2017 -

Mercedes-Benz of Laguna Niguel responded

Thank you so much for sharing your feedback. I'm very pleased to hear that Bernie and Adam provided you with an excellent experience! If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

May 11, 2017

They make purchasing a Mercedes-Benz effortless I unexpectedly had to buy another car last week. At the suggestion of my mechanic, I contacted Pat Bolter at Mercedes-Benz of Laguna Niguel and I am More

by smconway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Rhine
May 20, 2017 -

Mercedes-Benz of Laguna Niguel responded

Thank you for taking the time to share your feedback. I'm so pleased to hear that you had a great experience working with Tim and that you found the perfect vehicle for your needs! If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

May 05, 2017

GLE 350 We are from san diego . TARCY AND JOY . THAY ARE BEST DEALER .RAY , HE IS BEST ONE. . thank you so much . Ray.. I will be back for GLS 450. TH More

by JOY LIU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
YIZEOLSEN INC, Russ Ellis
May 19, 2017 -

Mercedes-Benz of Laguna Niguel responded

Hi Tarcy and Joy, Thank you for taking the time to share your feedback and thank you for making the drive to come see us. I'm so pleased to hear that Ray took excellent care of you during your visit. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

May 03, 2017

GREAT PLACE TO BUY MERCEDES BENZ AT LAGUNA NIGUEL!!!! Great dealership to go purchase a Mercedes Benz of your choice. My outstanding Mercedes Sales Rep, Ho Yi, was very friendly and listen to what we are More

by ECEPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ho Yi
May 19, 2017 -

Mercedes-Benz of Laguna Niguel responded

Thank you so much for taking the time to rate and review your experience. I'm so pleased to hear that Ho Yi took excellent care of you and your wife throughout your visit. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

May 02, 2017

Best experience ever Don Abady made things happen for us so easy. Probably the best experience ever straight forward honest. I appreciate the way he handled the deal for u More

by Joseph1021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Abadie
May 12, 2017 -

Mercedes-Benz of Laguna Niguel responded

Hi Joseph, Thank you for taking the time to rate and review your visit. I'm so pleased to hear that Don took excellent care of you throughout your experience. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

May 02, 2017

Great experience Ben did an amazing job, exceeded our expectations! The dealership is as efficient as always, everything went quickly and smoothly from the sales to th More

by Iditmoti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Hirshman
May 12, 2017 -

Mercedes-Benz of Laguna Niguel responded

Thank you for taking the time to share your feedback. I'm so pleased to hear that Ben and the rest of the team took excellent care of you during your recent visit. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

May 01, 2017

Excellent salesman!! Our experience with Kosta Russian has been excellent! We really enjoyed his enthusiastic and personable nature. He has shown extreme concern that we a More

by Cheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kosta Spektor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant, Shawn Kondori
May 12, 2017 -

Mercedes-Benz of Laguna Niguel responded

Hi Cheryl, Thank you for taking the time to share your feedback on your experience working with Kosta. I'm so pleased to hear that he took excellent care of you. If any questions arise, please don't hesitate to contact us. Rebecca Rice, Guest Relations Manager

April 29, 2017

Ho Yi was great to work with Ho Yi at Mercedes Benz of Laguna Niguel made it such a pleasurable experience for me and my wife to buy a car. The right car at the right price and a More

by Ira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ho Yi
May 12, 2017 -

Mercedes-Benz of Laguna Niguel responded

Ira, Thank you for taking the time to share your feedback. I'm so pleased to hear that Ho Yi took excellent care of you during your visit. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

April 28, 2017

Customer I went just to browse and ended leasing . Duke was very curtious and professional. Also the finance agent was also great and helpful. I will recomm More

by Cameron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duke Maltin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2017 -

Mercedes-Benz of Laguna Niguel responded

Hi Cameron, Thank you for taking the time to rate and review your recent visit. I'm so pleased to hear that Duke and the rest of the team took excellent care of you. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

April 24, 2017

New Car Purchase Mark Hansen and the entire staff created a first class, comfortable and smooth buying experience. I would recommend this dealership to anyone that is More

by SuziH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hansen
Apr 24, 2017 -

Mercedes-Benz of Laguna Niguel responded

Hi Suzi, Thank you for taking the time to share your feedback. I'm so pleased to hear that Mark has taken excellent care of you throughout your visit. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

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