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Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.8
1,627 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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1 Star Drive

Laguna Niguel, CA

92677

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Showing 1,627 reviews

March 11, 2017

AWESOME! This is my "go to" dealership for QUALITY CUSTOMER SERVICE! Every member of staff from sales to maintenance give you time, listens to what you want an More

by Wwjons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
MBLN CustomerService
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Kondori
Mar 16, 2017 -

Mercedes-Benz of Laguna Niguel responded

Thank you so much for taking the time to share your feedback. I'm so pleased to hear that Bernie and the rest of our team have left an excellent lasting impression! If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

March 08, 2017

Kosta is the greatest!!!!! Kosta Spektor is the best! It was such a pleasure to purchase my car from him. I love my new car so much! I will call Kosta when I am ready for ano More

by oliviazaret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kosta Spektor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2017 -

Mercedes-Benz of Laguna Niguel responded

Hi Olivia, Thank you for taking the time to share your feedback. I'm so pleased to hear that Kosta took such excellent care of you during your visit! If any questions arise, please don't hesitate to contact us. Rebecca Rice, Guest Relations Manager

March 08, 2017

Flying First Class Wow! I just bought a car from Gene Russell who is the Internet Sales Manager at Mercedes Benz Laguna Niguel. What an absolute homerun! I equate the wh More

by ddarcangelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Russell
Mar 09, 2017 -

Mercedes-Benz of Laguna Niguel responded

Thank you so much for taking the time to share your feedback. I'm so pleased to hear that Gene Russell took excellent care of you throughout your visit. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

March 06, 2017

Easy, quick and great! Ho Yi was the best when it came to making my first major purchase at Mercedes-Benz of Laguna Niguel! Thanks for the great experience. I'm very happy w More

by Sophia27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ho Yi
Mar 09, 2017 -

Mercedes-Benz of Laguna Niguel responded

Hi Sophia, Thank you for sharing your feedback! Once again, I'm so pleased to hear that Ho Yi took excellent care of you and provided a 5-star experience. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

February 28, 2017

Great experience at MB Laguna Niguel I visited Mercedes Benz Laguna Niguel to look into purchasing a vehicle primarily due to great reviews I had read about the dealership. I'm glad I mad More

by Barry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carson Helton, John Maxwell, Tony Venti
Mar 09, 2017 -

Mercedes-Benz of Laguna Niguel responded

Hi Barry, Thank you so much for taking the time to rate and review your experience working with John, Tony and Carson. I'm so pleased to hear that Caron helped you explore your options to find the perfect vehicle to fit your needs. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

February 27, 2017

Great Price!! I got my cpo c300 for a really good price. He even offered options incase the price was high for me. Had a great experience buying from Gene Russell More

by jr24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mead, Russ Ellis, Gene Russell
Mar 09, 2017 -

Mercedes-Benz of Laguna Niguel responded

Thank you for taking the time to rate and review your experience! I'm so pleased to hear that Gene and Steve took excellent care of you. Congratulations on your Mercedes-Benz C300! If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

February 27, 2017

Excellent buyer experience Just last month I picked up a beautiful nicely loaded new C300 Coupe from Bernie Mendez at MB Laguna Niguel. Bernie was absolutely fantastic at helpin More

by JohnH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2017 -

Mercedes-Benz of Laguna Niguel responded

Hi John, Thank you so much for taking the time to share your feedback. I'm so pleased to hear that Bernie took excellent care of you during your most recent visit. Congratulations on your Mercedes-Benz C300 Coupe! I hope you've been enjoying it so far! If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

February 26, 2017

OUTSTANDING CUSTOMER SERVICE My salesperson, Kevin Galaviz, was OUTSTANDING!! He found the exact car I wanted in N. CA (the only one in the state) and had it transported down by t More

by Eleanor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Galaviz
Mar 09, 2017 -

Mercedes-Benz of Laguna Niguel responded

Hi Eleanor, Thank you so much for taking the time to share your feedback. I'm so pleased to hear that Kevin took excellent care of you throughout your visit. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Mangaer

February 16, 2017

Great Customer Service Mark Hansen provided amazing customer service to us. I will highly recommend to family and friends! We had a great experience with the dealership as w More

by InanLuis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hansen
Feb 17, 2017 -

Mercedes-Benz of Laguna Niguel responded

Thank you for taking the time to share your feedback. I'm so pleased to hear that Mark took excellent care of you during your visit. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

February 16, 2017

THe BEST Mercedes dealership! Buying a new car from Mercedes-Benz of Laguna Niguel was the best choice ever! I have a dealership closer to my home In Newport Beach, but did not re More

by Robisonco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kosta Spektor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Kondori, Tony Venti
Feb 17, 2017 -

Mercedes-Benz of Laguna Niguel responded

Thank you for taking the time to share your feedback. I'm so pleased to hear that Kosta, Tony and Shawn took excellent care of you during your recent visit. We look forward to continuing to meet and exceed your expectations for years to come. Rebecca Rice Guest Relations Manager

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