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Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.8
1,614 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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1 Star Drive

Laguna Niguel, CA

92677

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Showing 1,614 reviews

January 09, 2017

Superb Experience We recently leased our fourth car from Kevin Marlowe. Our recent experience with Kevin was the same as the previous three. He is very friendly, a pl More

by Kerry P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marlowe
Feb 17, 2017 -

Mercedes-Benz of Laguna Niguel responded

Kerry, Thank you for sharing your feedback! I'm so pleased to hear that Kevin has taken excellent care of you during your most recent visit. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

January 09, 2017

2017 E class Mark is knowledgable prompt and straightforward. We reached a deal and I got my car. I'll definitely see him again for my next purchase. More

by Jliu0421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hansen
Feb 17, 2017 -

Mercedes-Benz of Laguna Niguel responded

Thank you for taking the time to share your feedback. I'm so pleased to hear that Mark took excellent care of you during your recent visit. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

January 07, 2017

Every car has it own positive and negative points and I have enjoyed every car I've driven to varying degrees, but the new Mercedes-Benz E300 is the best to date! The service at this dealership is by far b More

by JarrodFisher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Hirshman, Ben Hirshman
Feb 17, 2017 -

Mercedes-Benz of Laguna Niguel responded

Thank you for taking the time to share your feedback with our team. I'm so pleased to hear that you've had an excellent experience working with Ben and the rest of the team. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

January 05, 2017

Purchasing my new car Joey Stokes is a fantastic sales person to deal with, its like being with your best friend! She is honest, trustworthy, hilarious, knowledgable! Any More

by Lysa King
Recommend Dealer
Yes
Employees Worked With
Joey Stokes and Stephen in finance,
Feb 10, 2017 -

Mercedes-Benz of Laguna Niguel responded

Hi Lysa, Thank you for taking the time to share your feedback on your experience working with Joey and Stephen. I'm so pleased to hear that the team worked together to make your experience memorable! If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

January 03, 2017

Excellent, professional service Wayne was a breath of fresh air to deal with. As a potential buyer, it helps to know what you're interested in. Do your homework first, write a list More

by Discerning Taste
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Herbert, Cesar Romo
Jan 04, 2017 -

Mercedes-Benz of Laguna Niguel responded

Thank you so much for taking the time to share your experience and rate your visit with Wayne. I'm so pleased to hear that he took exceptional care of you throughout your visit. If any questions arise, please don't hesitate to contact us. In the meantime, enjoy your Mercedes-Benz and have a prosperous and happy new year! Rebecca Rice Guest Relations Manager

January 02, 2017

New car I had the best experience at Mercedes Benz of Laguna Niguel. Tim Rhine really came through in finding the perfect car for me! He really cares and I hi More

by Dbaron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Rhine
Jan 04, 2017 -

Mercedes-Benz of Laguna Niguel responded

Thank you for taking the time to share your feedback. I'm so pleased to hear that Tim took excellent care of you during your recent visit. Have a happy and prosperous 2017, from all of us at MBLN! Rebecca Rice Guest Relations Manager

January 01, 2017

MBLN purchase The best!!! Easy, efficient, professional. Great price, knowledgeable, patient. Would never go anywhere else. Huge facility. Unmatched in the OC. More

by Jason de Bretteville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Kondori
Jan 04, 2017 -

Mercedes-Benz of Laguna Niguel responded

Hi Jason, Thank you for taking the time to share your feedback. I'm so pleased to hear that you enjoyed your visit with us. If any questions arise, please don't hesitate to contact us. Have a happy and prosperous New Year! Rebecca Rice Guest Relations Manager

December 30, 2016

First Mercedes I bought my first Mercedes at Laguna Niguel and it was the best car buying experience I have ever had. Our salesperson, Tim, was awesome. Thanks Tim More

by Hecvas71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Bolter, Tim Rhine
Jan 04, 2017 -

Mercedes-Benz of Laguna Niguel responded

Thank you for sharing your feedback. I'm so pleased to hear that Tim took excellent care of you during your visit. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

December 19, 2016

Buying a car made easy! This was our first time to buy in this dealership and after our experience with them, this will not be the last. Steve was very professional and knowl More

by Happy Paz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mead
Jan 04, 2017 -

Mercedes-Benz of Laguna Niguel responded

I'm so pleased to hear your feedback and learn that you had such an excellent overall experience working with Steve. If any questions arise, please don't hesitate to contact us. Have a safe and happy 2017! Rebecca Rice Guest Relations Manager

December 11, 2016

It doesn't get any better It simply doesn't get any better in acquiring a car. My sales person, Bernie Mendez, made sure my every need was met. Grant Dossey, who is a technic More

by Michele Aubuchon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Dossey, Russ Ellis
Jan 04, 2017 -

Mercedes-Benz of Laguna Niguel responded

Hi Michele, I'm so pleased to read your feedback on your experience working with Bernie, Grant, and Russ. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

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