Mercedes-Benz of Laguna Niguel

Pre-owned Sales Our 6 month shopping experience finally ended as Kosta helped us find the right car for us. His service and efforts were excellent and we will recomme Our 6 month shopping experience finally ended as Kosta helped us find the right car for us. His service and efforts were excellent and we will recommend him to our friends and family. More

Best car buying experience EVER! After reading all the positive reviews, I suspected that some of it is fake. When we arrived, I told my husband that at some point, someone will irri After reading all the positive reviews, I suspected that some of it is fake. When we arrived, I told my husband that at some point, someone will irritate me and I'll walk out. Boy, was I wrong! Before we even got to the door, David Gonzales greeted us with a warm smile and cold water. I told him I wasn't sure what to get but that I didn't want a big car. He was friendly, helpful and explained everything about every car I test drove. The paperwork process and negotiations were so painless that it didn't feel like we were at a dealership. My new car was washed, ready and waiting by the time we did the final paper signing with Jane Choi. Every single person I met at this dealership was friendly and made us feel welcomed. David arranged for a guy to come to my house and set up the garage opener with the new car. He also arranged for additional time to explain more of what my car can do. It's very high tech and I won't remember it all. Luckily, David is available to help if I have questions. This was the BEST experience buying a car! David Gonzales is the guy I'll be coming back to when I get cars in the future or when anyone I care about needs a car. A huge plus is that if you buy your car here, you get free car washes! Yaaay!!! If there was more than 5 stars, I would give them to David Gonzales!!! Great dealership with amazing staff!!! Bravo!!!! More

If you plan to buy a Sprinter get it thru Steve and his team My wife and I have always wanted to build an adventure vehicle for day trips to the beach and for long road trips to new destinations. The vehicle of My wife and I have always wanted to build an adventure vehicle for day trips to the beach and for long road trips to new destinations. The vehicle of choice was a Sprinter and thanks to Steve and his team they made our dream come true! Steve, Nelli and Mario were all involved in the sale of our 2015 MB Sprinter 2500 high roof cargo. We visited the dealership numerous times and never felt pressured by any of them. Nelli was more than accommodating by showing us numerous vehicles on the lot and explaining other options that were available with the different models. Steve made the purchasing process pain free and said buying the Sprinter at MBLN has now just started a long lasting relationship with him and his team. Steve said if there was anything I needed or any questions that I had he would be there to assist. Sure enough Steve emailed me the day after our purchase to see how we liked the vehicle. Obviously we love the vehicle and I also had some questions about it. Steve went above and beyond to help answer my questions and take care of us! Thanks to Steve and his team my wife and I are starting an exciting chapter in our lives with our toddler and new adventure vehicle in the making! More

Thank you! Bernie Mendez is professional, patient and will work with you and your needs. I am very happy to say it was pretty painless and I drove home my new M Bernie Mendez is professional, patient and will work with you and your needs. I am very happy to say it was pretty painless and I drove home my new MBZ a few hours after meeting. :) He and Mercedes-Benz of Laguna Niguel are highly recommended, they will not disappoint. Grace Shaver San Juan Capistrano, CA More

Great Customer Service Was in looking to get into my first car, the CLA. I was assisted by Ho Li, ho basically laid out everything perfectly, the car, the cost, the timing a Was in looking to get into my first car, the CLA. I was assisted by Ho Li, ho basically laid out everything perfectly, the car, the cost, the timing and was super knowledgeable as to all the questions I had. Great overall expereince and will definately use him again. More

Great service, all the way around! We just leased our second car at MB Laguna Niguel, and plan on purchasing a couple more from them in the next few years. Gerhard Jurinek has helped us We just leased our second car at MB Laguna Niguel, and plan on purchasing a couple more from them in the next few years. Gerhard Jurinek has helped us on both transactions. He has been phenomenal to work with and everyone else we've had contact with at the dealership has been great. And whenever I've had a question about the car or something needed to get done, I can call Gerhard or take it to service and they take care of things quickly. We bought a Tahoe a year ago and the difference between that experience and the experience at MB Laguna Niguel is like night and day. For that reason alone, I think there's a really good chance that we'll only be driving Mercedes Benz cars in the future. More

Always great service I have purchased three cars from this dealership and have had the dealership also perform all my service. They have created for me the best car experi I have purchased three cars from this dealership and have had the dealership also perform all my service. They have created for me the best car experience I have ever enjoyed, particularly Ray Hashemi who has been honest, fair and considerate of my wants, needs and wish list items. I often recommend this dealership for anyone looking to buy an MBZ, and after my latest purchase, I will continue to do so with sincere enthusiasm. More

Amazing Buying Experience Our buying experience at Mercedes-Benz of Laguna Niguel was very positive. Sales Representative Kevin Galaviz was professional, extremely knowledgable Our buying experience at Mercedes-Benz of Laguna Niguel was very positive. Sales Representative Kevin Galaviz was professional, extremely knowledgable in regard to the features and operations of the cars, kind, and patient. Erwin Artacho, manager, was easy to negotiate with and very complimentary of our business. John Maxwell, finance manager, handled all paperwork quickly, efficiently and with a smile. We highly recommend this dealership. More

Best car lease experience I had a great deal and most adorable customer service ever. Literally it took me about 30 minutes to test drive the car and finish the deal. They beat I had a great deal and most adorable customer service ever. Literally it took me about 30 minutes to test drive the car and finish the deal. They beat Fletcher Jones price and exceeded customer satisfaction by so far. Thank you Russ More

SmartCar Lease Experience Russ Ellis and the entire team at Mercedes-Benz of Laguna Niguel were outstanding. This was by far one of the easiest transactions involving a new car Russ Ellis and the entire team at Mercedes-Benz of Laguna Niguel were outstanding. This was by far one of the easiest transactions involving a new car that I have ever experienced. I was in and out of the dealership with my new Smart Car including all documentation complete within 90 minutes. The entire Customer Service experience was second to none and their is no doubt why they are one of the premier Mercedes-Benz Dealerships in the US. More