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Mercedes-Benz of Laguna Niguel
Laguna Niguel, CA
1,481 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive.
Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,481 reviews
December 06, 2022
My service adviser was very polite and very knowledgeable and kept me in the loop at all times. My car came back clean With a fast turnaround on the repairs and kept me in the loop at all times. My car came back clean With a fast turnaround on the repairs More
by Rickocampo11
Helpful December 05, 2022
Easy story, I walked in we sit down less then 30 mins and I told Saleman give me a good price and we can go with it. She went downstairs and come out with $1k off msrp , I was satisfied and agree to pay the I told Saleman give me a good price and we can go with it. She went downstairs and come out with $1k off msrp , I was satisfied and agree to pay the price which have the total she give to me. we finish the whole process less then 2 hours . After I got home and recalculate and take a clear look on the contract, they add $10k more on the rent fee! That is the Part that Saleman never mention about it ! I think this is their trick to hide the total cost of the car. So now I'm three years of leasing I have to pay that extra $10k so for the c300 i have now paying $930 a month . If a dealership can't be honest on their price . I won't really recommend anyone to buy from them. More
by jyejye318
Employees Worked With
November 22, 2022
Professional, friendly, knowledgeable and fast. Jennifer was helping me she did a great job on giving me the idea about promotions and sale for winter event. Jennifer was helping me she did a great job on giving me the idea about promotions and sale for winter event. More
by mohammadrohhi
Employees Worked With
November 19, 2022
Tarek my service advisor is wonderful! I trust his recommendations and advice in regards to service and repair in my 2007 CLK. My car runs like a champ after all of these years of service I trust his recommendations and advice in regards to service and repair in my 2007 CLK. My car runs like a champ after all of these years of service and care at MBZ Laguna Niguel. Thank you MBZLN! More
by Fly girl
Employees Worked With
Tarek service advisor
November 17, 2022
Cory McCombs was outstanding, He was personable, professional and understanding. He made my car buying experience, pleasant and easy. I enjoyed his attention to detail and made sure all my needs wer professional and understanding. He made my car buying experience, pleasant and easy. I enjoyed his attention to detail and made sure all my needs were met. He was understanding and easy to work with. I would definitely be a repeat customer! Thank you! More
by whendeeb
November 12, 2022
Service on my 2006 S500 was superb. Matt Moskal, Service Director was terrific. Devin Rhodes, Service Advisor deserves accolades as well. Even Elise, who answered the phone in Service a Matt Moskal, Service Director was terrific. Devin Rhodes, Service Advisor deserves accolades as well. Even Elise, who answered the phone in Service and Parts was helpful, knowledgeable and a joy to speak with. More
by Keith Watts
November 05, 2022
This is my fourth car with Mercedes-Benz of Laguna Niguel. I have worked with Bernie Mendez each time and each time Bernie has found me my perfect lease. He makes it so seamless and no pressure. Th Niguel. I have worked with Bernie Mendez each time and each time Bernie has found me my perfect lease. He makes it so seamless and no pressure. Thank you Bernie for working your magic this time. You're the best. More
by djames514
