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Mercedes-Benz of Laguna Niguel
Laguna Niguel, CA
1,487 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive.
Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,487 reviews
July 06, 2022
I had the best experience at this dealership from booking the appointment on the phone until I got my car back after it was serviced. Everyone is super friendly and customer service focused. My advisor Walte the appointment on the phone until I got my car back after it was serviced. Everyone is super friendly and customer service focused. My advisor Walter was very helpful and kind. More
by lz
Employees Worked With
Walter Balasan
Helpful July 05, 2022
My car was ready within a few hours after getting new brake pads, and they even noticed that the key fob battery needed replacement and went ahead and did it for me with no charge. brake pads, and they even noticed that the key fob battery needed replacement and went ahead and did it for me with no charge. More
by Lightthehalo
Employees Worked With
Brandi Lovelady
July 01, 2022
Outstanding Car Buying Experience. Kosta was great to work with in a time with limited inventory. He found exactly what we were looking for and made the whole experience painless. T Kosta was great to work with in a time with limited inventory. He found exactly what we were looking for and made the whole experience painless. Thank you Kosta! This was our best experience buying a car! More
by DShay
Employees Worked With
June 30, 2022
Outstanding sales experience. Shaun Markow and Tomas were awesome to work with. Listened carefully to what we wanted. Found the car to suit our needs. No pressure, no hassle. Shaun Markow and Tomas were awesome to work with. Listened carefully to what we wanted. Found the car to suit our needs. No pressure, no hassle. When we arrived to pick up the car, everything was ready - no waiting for anything. The longest part of the delivery process was us sitting in the car playing with the features. This is the 4th time we've gotten a car from Mercedes-Benz of Laguna Niguel - and when it's time for a 5th, we'll return again. More
by jgkii
Employees Worked With
June 26, 2022
Thank You Thank You Thank You Jennifer. Made my car buying experience way less stressful. Kudos to Mercedes of LN. 2nd to none in customer care/service. Made my car buying experience way less stressful. Kudos to Mercedes of LN. 2nd to none in customer care/service. More
by acbooker90
Employees Worked With
June 23, 2022
Had a very wonderful experience buying my Mercedes. My salesman was Andrew and he did excellent job. He was extremely professional and made the experience stress free. My salesman was Andrew and he did excellent job. He was extremely professional and made the experience stress free. More
by Andrea H
Employees Worked With
June 23, 2022
Service was prompt, complete and professional. Loner car was very nice and much appreciated.. car was ready for pickup, washed and on time. Loner car was very nice and much appreciated.. car was ready for pickup, washed and on time. More
by Rbarnett833
Employees Worked With
Lee Hawkins
June 23, 2022
I always have a great experience at LN Merc Josh is wonderful! Always so kind and helpful From when i drive up til the time I leave everything is handled so well in the service drive! I'm always truly wonderful! Always so kind and helpful From when i drive up til the time I leave everything is handled so well in the service drive! I'm always truly so impressed!! Everyone is always so willing to assist :) To also the loan dept! All great! More
by Pamelalee22
Employees Worked With
Service Dept/loaner Dept my advisor Josh great!
June 21, 2022
Fast efficient service. Walter the rep was great and accommodating. Super easy and quick. Great for busy business people who have to be in and out. Walter the rep was great and accommodating. Super easy and quick. Great for busy business people who have to be in and out. More
by KGMC
Employees Worked With
Walter Balasan
