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Mercedes-Benz of Laguna Niguel
Laguna Niguel, CA
1,481 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive.
Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,481 reviews
Helpful May 26, 2022
They always provide great service. Tarek is knowledgeable in the service department and keeps me informed. Everyone works together to get you in and out in a friendly and efficient m Tarek is knowledgeable in the service department and keeps me informed. Everyone works together to get you in and out in a friendly and efficient manner. More
by glynnalsup
May 24, 2022
Service intake crew was helpful. Service manager was slow to communicate. Overall service experience was much different than previously good experiences at this dealer. Service manager was slow to communicate. Overall service experience was much different than previously good experiences at this dealer. More
by William
Employees Worked With
Lee
May 19, 2022
ASM, Cesar Romo, did great! However, I have some issues with the CPO “Certification” process and wonder what was actually done? My service issue should have been part of the CPO However, I have some issues with the CPO “Certification” process and wonder what was actually done? My service issue should have been part of the CPO Certification, but somehow I had to pay $350 for this apparent oversight only 4300 miles after paying cash for the vehicle and the extended CPO Warranty. The dealer did pay half on paper, but I shouldn’t have had to pay the other half, as it was checked off on the CPO itemized customer certification. 🤔 More
by Onceaninsider
Employees Worked With
Other Employees :
Ramsey Jerome (F & I Manager) did a great job with my purchase and extension of my CPO Warranty. Ramsey is now with FJ in Newport Beach.
