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Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.7
1,481 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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1 Star Drive

Laguna Niguel, CA

92677

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Showing 1,481 reviews

February 12, 2022

What a truly great experience we had buying a car from your dealership on Thursday. Sean Haifi was extremely helpful, friendly and just all around kind human being. I will be recommending Sean to everyone More

by Renee Reynolds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Haifi
Feb 21, 2022 -

Mercedes-Benz of Laguna Niguel responded

Thank you so much for the kind words, Renee! We’ll let Sean know he’s doing great work.

February 10, 2022

Friendly service, got to my vehicle right away and the service was done in the estimated time. Great communication regarding what needed to be done along with a few other items they found as they did the More

by evb2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Gutierrez, Christian
Feb 21, 2022 -

Mercedes-Benz of Laguna Niguel responded

Friendly service for our friendliest customers! Thank you for the kind words and 5-star review. Drive safe!

February 08, 2022

Steve Hauser made this new purchase the easiest and was the easiest person to every deal with More

by Phil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hauser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Mercedes-Benz of Laguna Niguel responded

Steve does great work. Thank you for taking the time to leave a review, Phil. Give us a ring if you need anything!

February 07, 2022

David Martinez was great in helping us find just the right vehicle for us. It was our 5th Mercedes’ and the 3rd from Laguna Niguel . Great service ! More

by ra_schwinn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Martinez
Feb 14, 2022 -

Mercedes-Benz of Laguna Niguel responded

Thank you so much for your continued support! We know you have lots of options, so it means a lot that you keep coming back to us. Let us know if you need anything else, or want to talk about #4!

February 05, 2022

Hassle free purchase. Tomas is a pleasure to deal with. He provided a fair price and followed through on all promises. More

by Alexbaluka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomas Donnely
Feb 14, 2022 -

Mercedes-Benz of Laguna Niguel responded

Hassle-free purchase is always a great thing to hear! Thank you for the 5 stars and shoutout, Alex.

February 04, 2022

Quite efficient service. Clear communication taking time to explain the situation. It seems you are more than a number. More

by jackmerrittea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie
Feb 14, 2022 -

Mercedes-Benz of Laguna Niguel responded

Every customer is treated right! Thank you for the kind words, Jack. Drive safe!

February 03, 2022

Matt (service manager) and Josh (returned my Sprinter to me after service) are exceptional employees at MBLN. Glad to work with them. More

by CP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MBLN CustomerService
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
Feb 14, 2022 -

Mercedes-Benz of Laguna Niguel responded

Thank you for the review of our Sprinter service team, CP. Let us know if you need anything else!

February 01, 2022

David Abrams was great to work with, he spent most of an afternoon helping me find the perfect vehicle, the purchase and delivery was so smooth and easy, no high pressure , they even delivered my new car th More

by Marc C
Price
Recommend Dealer
Yes
Employees Worked With
David Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Mercedes-Benz of Laguna Niguel responded

David does great work! Thank you for the kind words, Marc!

February 01, 2022

Kosta Spektor helped with our second Mercedes purchase from this dealership. He was professional, customer-service orientated and had excellent communication with us. The sale went smoothly and I love t More

by Martha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kosta Spektor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Mercedes-Benz of Laguna Niguel responded

Thank you for the kind words and shoutout, Martha! We’ll let Kosta know that he’s a credit to the team!

February 01, 2022

This dealership provides a quicker response than another more “crowded “ dealership, and always has loaner cars available. The service representatives are pretty knowledgeable about the cars as well, which More

by Cshukla2000
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie
Feb 14, 2022 -

Mercedes-Benz of Laguna Niguel responded

We know you have lots of options, so it means so much that you chose us! Thank you for the candid review. If there’s anything we can do to perfect our customers’ experience, please reach out!

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