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Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.7
1,487 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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1 Star Drive

Laguna Niguel, CA

92677

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Showing 1,487 reviews

February 05, 2022

Hassle free purchase. Tomas is a pleasure to deal with. He provided a fair price and followed through on all promises. More

by Alexbaluka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomas Donnely
Feb 14, 2022 -

Mercedes-Benz of Laguna Niguel responded

Hassle-free purchase is always a great thing to hear! Thank you for the 5 stars and shoutout, Alex.

February 04, 2022

Quite efficient service. Clear communication taking time to explain the situation. It seems you are more than a number. More

by jackmerrittea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie
Feb 14, 2022 -

Mercedes-Benz of Laguna Niguel responded

Every customer is treated right! Thank you for the kind words, Jack. Drive safe!

February 03, 2022

Matt (service manager) and Josh (returned my Sprinter to me after service) are exceptional employees at MBLN. Glad to work with them. More

by CP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MBLN CustomerService
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
Feb 14, 2022 -

Mercedes-Benz of Laguna Niguel responded

Thank you for the review of our Sprinter service team, CP. Let us know if you need anything else!

February 01, 2022

David Abrams was great to work with, he spent most of an afternoon helping me find the perfect vehicle, the purchase and delivery was so smooth and easy, no high pressure , they even delivered my new car th More

by Marc C
Price
Recommend Dealer
Yes
Employees Worked With
David Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Mercedes-Benz of Laguna Niguel responded

David does great work! Thank you for the kind words, Marc!

February 01, 2022

Kosta Spektor helped with our second Mercedes purchase from this dealership. He was professional, customer-service orientated and had excellent communication with us. The sale went smoothly and I love t More

by Martha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kosta Spektor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Mercedes-Benz of Laguna Niguel responded

Thank you for the kind words and shoutout, Martha! We’ll let Kosta know that he’s a credit to the team!

February 01, 2022

This dealership provides a quicker response than another more “crowded “ dealership, and always has loaner cars available. The service representatives are pretty knowledgeable about the cars as well, which More

by Cshukla2000
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie
Feb 14, 2022 -

Mercedes-Benz of Laguna Niguel responded

We know you have lots of options, so it means so much that you chose us! Thank you for the candid review. If there’s anything we can do to perfect our customers’ experience, please reach out!

January 30, 2022

I love the MBLN for the excellent customer service and delightful shopping experience. Patrick and Dave helped me to order the right car for me. Patrick was amazing throughout the entire process; he was v More

by manuela.mayeda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Healey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Gonzalez, Sales Manager
Feb 07, 2022 -

Mercedes-Benz of Laguna Niguel responded

Thank you for the 5 stars and shoutout, Manuela! They do great work and it’s great to hear them recognized. Enjoy your new vehicle!

January 29, 2022

Great customer service. If you want a dealer that not only sells wonderful cars, but cares about servicing and making sure you are satisfied in every way, this is that dealer. I purchased a Mercedes from More

by geonoel1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Gutierrez
Feb 07, 2022 -

Mercedes-Benz of Laguna Niguel responded

The customer experience is our #1 priority! Thank you for the kind words and 5 stars.

January 27, 2022

Friendly, neat and clean. Felt comfortable going there during Covid. My service advisor was great! More

by No
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tarek
Feb 07, 2022 -

Mercedes-Benz of Laguna Niguel responded

What more could you want from the dealership experience during these rough times? Thank you for the kind review.

January 25, 2022

Cesar was very good on communicating with me, he let me know what my car need it and answer all my question regarding my vehicle More

by Alfredo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service greater
Feb 07, 2022 -

Mercedes-Benz of Laguna Niguel responded

Cesar does great work every time! Thank you for the kind words and shoutout, Alfredo. Come back anytime.

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