Mercedes-Benz of Laguna Niguel

This is by far the best Mercedes dealership around. Friendly, helpful and prompt customer service. Friendly, helpful and prompt customer service. More

Very professional and to the point friendly . Always able to answer questions with honest and educated terms to easily understand to answer questions with honest and educated terms to easily understand More

I have always had outstanding service at this dealership. The repairs are done quickly and I’m always taken care of with a loaner while the car is on the shop. Devon excels in customer service, always expla The repairs are done quickly and I’m always taken care of with a loaner while the car is on the shop. Devon excels in customer service, always explaining the details of work to be done, and consistent on keeping me updated on the car repairs progress. Very satisfied with all levels of service at this dealership. More

I have been purchasing and leasing my cars for years at the Laguna Niguel dealership. Duke who has assisted me for the last 17 years just helped again for my new lease. His work ethics are outstanding an the Laguna Niguel dealership. Duke who has assisted me for the last 17 years just helped again for my new lease. His work ethics are outstanding and always gets me the best lease rate and the perfect car. He always has a smile and very easy to communicate with. I highly recommend him if you are interested in a lease or a purchase. Thank you Duke! MM More

Tony was very nice and super helpful. He explained and showed us car's features and helped us to choose a car. I would recommend Tony he is a professional. showed us car's features and helped us to choose a car. I would recommend Tony he is a professional. More

Will never use this dealership for maintenance. I got the car with the check engine light on. The check engine light was not on when I brought the car for service. car with the check engine light on. The check engine light was not on when I brought the car for service. More

Excellent service! I been having my car service there the las five years and they are reliable with their work, highly recommended. the las five years and they are reliable with their work, highly recommended. More

Always responsive. Every time I go for service, I am quickly greeted by a service person who learns what I need and speedily helps me. I even go in to have my tire pressure adjusted and rbey whisk my ca quickly greeted by a service person who learns what I need and speedily helps me. I even go in to have my tire pressure adjusted and rbey whisk my car away and have it back in 10 minutes. Last time I was in, I had a slow leaking tire, one id replaced 5 months before. My service technician gave me a cost of $420 and it would take about 2 hours if I wanted to wait. I chose to wait and when he came and got me after only one hour fifteen minutes (underpromise/overdeliver) he had checked my tire warranty and I was only responsible to pay for the labor, $74! I was very happy with that. These guys run an efficient, friendly business. More

Efficient professional service advisor , prompt on the updates , when I got the car back it was as if it was never driven before , can’t rave enough about the dealership and their staff updates , when I got the car back it was as if it was never driven before , can’t rave enough about the dealership and their staff More

Last evening I purchased a 2022 AMG E 53 from MB Laguna Niguel. It was one of the smallest car acquisitions I have ever made. 100% complete satisfaction. They actually delivered the vehicle to me. ThankY Niguel. It was one of the smallest car acquisitions I have ever made. 100% complete satisfaction. They actually delivered the vehicle to me. ThankYou Anya and Bernie. More