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Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.7
1,489 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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1 Star Drive

Laguna Niguel, CA

92677

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Showing 1,489 reviews

December 28, 2021

This is my third purchase here in laguna Niguel. The folks here are so professional and care about your needs. Looking forward to my next car in a couple of years!! Great business I wouldn’t go anywhe More

by Bchridegolf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MBLN CustomerService
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Mercedes-Benz of Laguna Niguel responded

Thank you for your continued patronage! Tony and Shawn do great work and always get the customer the car they need. Drive safe and enjoy #3!

December 27, 2021

Super helpful except I had to call a couple times and left messages for my technician to call me about an ETA. Never received the call but had to call 3-4 times, so super annoying More

by Jasonmgreenberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Jan 04, 2022 -

Mercedes-Benz of Laguna Niguel responded

Sorry for that inconvenience, Jason. We’ve been handling a lot of service requests and sometimes one slips through the cracks. We hope it didn’t ruined otherwise-great service. Thank you for coming, and let us know if there’s anything else you need.

Jan 04, 2022 -

Jasonmgreenberg responded

The bigger issue is I left a verbal message with a woman who said someone would call me back and of course when I called to confirm if the message was received nobody knew anything about it 🤦🏽‍♂️

December 24, 2021

I’ve bought 5 cars from this dealer, and have been pleased every time. The salesman, Bernie Mendez, is attentive without being overbearing, and truly listens. Their service department with Cesar Rom More

by Gcurtin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Romo
Jan 04, 2022 -

Mercedes-Benz of Laguna Niguel responded

Thank you so much for your consistent support! It means a lot to us when our customers become repeat buyers. Come by for service or #6 any time!

December 22, 2021

EXCELLENT customer service! David Abrams, Sales EXCELLENT customer service! David Abrams, Sales Manager, is incredibly professional, personable, and highly efficient. He catered to my individua More

by Kris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Mercedes-Benz of Laguna Niguel responded

Excellent customer service for excellent customers! Thank you for the shoutout and for your patience while buying a car online. We hope you enjoy your new vehicle!

December 19, 2021

Best dealership ever! The process was so easy. Thanks Bernie! The new GLA 250 is amazing! More

by Stevemillercali
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Mendez
Dec 29, 2021 -

Mercedes-Benz of Laguna Niguel responded

Thrilled to hear this, Steve! From the whole team, please enjoy your GLA!

December 17, 2021

Ceasar Romo has an outstanding service Everything was so Ceasar Romo has an outstanding service Everything was so great I highly recommended him So great More

by rolaalturjuman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ceasar Romo
Dec 29, 2021 -

Mercedes-Benz of Laguna Niguel responded

Ceasar does great work! Thank you for the shoutout and 5 stars. See you next time!

December 16, 2021

Mike is my main man. He is trustworthy and a pleasure to deal with. Professional and hard working More

by judy_stirling
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McMullen
Dec 29, 2021 -

Mercedes-Benz of Laguna Niguel responded

This is great to hear, Judy! We’ll be sure to let him know that he’s doing great work! Thank you for the shoutout and review!

December 16, 2021

My husband and I lease vehicles from MB Laguna since 2010. Dave Abrams in the sales department has been our rep for some years now and has done a great job meeting our needs. We feel like family every t More

by Jeni
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Mercedes-Benz of Laguna Niguel responded

We cannot express our gratitude for your continued support and patronage enough, Jeni! Let us know if you need absolutely anything going forward.

December 14, 2021

Great service and good prices on cars. Patrick helped us find the right car that we wanted More

by Jag19810111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Healey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Mercedes-Benz of Laguna Niguel responded

That’s great to hear, Jag! Patrick always find people the perfect car for them. Drive safe!

December 14, 2021

Tarek in the service department was extremely helpful and professional in facilitating service and repairs. More

by Ericjamesdietrich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ho Yi
Dec 29, 2021 -

Mercedes-Benz of Laguna Niguel responded

Tarek is a credit to the team! Thank you for the shoutout and kind words, Eric!

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