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Mercedes-Benz of Laguna Niguel
Laguna Niguel, CA
1,628 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive.
Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
By Type
Showing 1,628 reviews
May 10, 2022
Cesar Was great. I didn’t wait an excessive amount of time for my car. Everybody was polite and very nice. It was a very good experience and I plan on bringing my car I didn’t wait an excessive amount of time for my car. Everybody was polite and very nice. It was a very good experience and I plan on bringing my car back. More
by Sherryakay
May 05, 2022
Fast turn around time good communication take extra time to explain the service needed easy to make appointment especially for Sprinter other dealer might take few days to a week just to to have a technicia to explain the service needed easy to make appointment especially for Sprinter other dealer might take few days to a week just to to have a technician to do the Diagnosis More
by Calfever
Employees Worked With
Jesse Gutierrez
May 04, 2022
I love the service dept @ Mercedes Benz of Laguna Niguel. making app is easy & convenient (although the mobile app has diem room for improvement). Prompt attentive courteous Service. Loaner car is of great making app is easy & convenient (although the mobile app has diem room for improvement). Prompt attentive courteous Service. Loaner car is of great convenience. Able to text additional questions with prompt replies. during the past 5 yrs, the service dept has ALWAYS been reliable & helpful. I am a happy patron. Special thanks to Cesar, Casey, Josh and Eddie for their excellent service. More
by Mymb17
May 03, 2022
They deliver on their promise to provide 5 star service and make the car buying experience enjoyable. and make the car buying experience enjoyable. More
by lstone72
Employees Worked With
April 29, 2022
Bernie Mendez, Sales Department is Fantastic. Bernie has assisted me for years with several purchases. He is professional, likable, and responsive. I would not buy a car from anyone else. Bernie has assisted me for years with several purchases. He is professional, likable, and responsive. I would not buy a car from anyone else. More
by blintz3783
Employees Worked With
April 25, 2022
Lauren was great-- extremely customer oriented, very responsive, helpful, friendly, knowledgeable ... made my car purchase easy. Thank you! responsive, helpful, friendly, knowledgeable ... made my car purchase easy. Thank you! More
by aarin.olson
Employees Worked With
