Mercedes-Benz of Laguna Niguel

Great experience with Jesse beginning to end. He was responsive and worked hard to get me a good deal on the exact car I wanted. No hassles, no upsells, and very patient when I came to pick up the car a responsive and worked hard to get me a good deal on the exact car I wanted. No hassles, no upsells, and very patient when I came to pick up the car and also had kids with me. Followed all covid protocols, which was also appreciated. More

This is my second car from Mercedes-Benz of Laguna Niguel and I'm happy once again. Ben is no longer there, but Andrew worked hard to find me the vehicle I wanted and delivered! I wasn't standing around fo and I'm happy once again. Ben is no longer there, but Andrew worked hard to find me the vehicle I wanted and delivered! I wasn't standing around for hours or playing the usual numbers game and it's a very comfortable dealership to visit. Sales manager Michael worked with Andrew and got me a great AND honest deal so when it comes time to trade-in again, I will be heading back to Mercedes-Benz of Laguna Niguel! More

I am always pleased with the service department here. Tarek Saba has been my rep for 4 years now with my C250. I moved to San Diego but still drive all the way up to Laguna Niguel passing other MB deale Tarek Saba has been my rep for 4 years now with my C250. I moved to San Diego but still drive all the way up to Laguna Niguel passing other MB dealers along the way. They are always courteous, prompt and fair and things are fixed right the first time. More

Horrible service!! Did not work on the vehicle even with a scheduled appointment. The vehicle just sat for four days untouched. Very disappointed with overall service. Ended up wasting my valuable time and a scheduled appointment. The vehicle just sat for four days untouched. Very disappointed with overall service. Ended up wasting my valuable time and inconvenienced everyone who helped to get my vehicle to the dealership. This includes drop off and pick up. What a waste of time overall!!!! More

I recently purchased my first care from Mercedes in Laguna Niguel. Kosta made this experience amazing. He was very kind to both me and my family. He made the process of buying a car very easy. I apprec Laguna Niguel. Kosta made this experience amazing. He was very kind to both me and my family. He made the process of buying a car very easy. I appreciate all his help. Would recommend anyone that is looking to purchase a car to head over to Mercedes in Laguna Niguel and ask for Kosta Spektor. Thank You Kosta!! More

Excellent service, no pressure, and very pleasant experience purchasing at this dealership. Thank you to Mr. Yi, who provided excellent customer service without pressure, was knowledgeable and profes experience purchasing at this dealership. Thank you to Mr. Yi, who provided excellent customer service without pressure, was knowledgeable and professional. The car was immaculate, including the trunk and engine bay...very much appreciate the detailing work. Unique experience for a dealership, with no drama, honest dealing and no pressure. Very impressed and will definitely do business here again and highly recommend this dealership. More

David Abrams actually made purchasing a new Mercedes a really pleasant experience. He knew the model inside out and was able to give us a fair price. He answered all our questions without hesitation. When really pleasant experience. He knew the model inside out and was able to give us a fair price. He answered all our questions without hesitation. When I asked if we could go over the operation of the many features, he offered a tutorial on everything. He was very friendly and knowledgeable. I would ask for him if you want the ideal sales experience. More

Been working with this dealer for the past 4 years. Love the dealership it is nice, clean and has most cars on display. Staff is always supportive be sure to ask for Kosta as he is knowledgeable, sociab the dealership it is nice, clean and has most cars on display. Staff is always supportive be sure to ask for Kosta as he is knowledgeable, sociable and works with you to get the deal you want. He's accommodated in Covid times to support you the way you are comfortable with either it be by phone, text or in person. My whole deal was finalized over the phone. Thanks Again! More

If i had to choose one person to buy car from for the rest of my life, it would be David Abrams from this dealership. He went above and beyond to make this process easy. rest of my life, it would be David Abrams from this dealership. He went above and beyond to make this process easy. More

Excellent service. My advisor is top notch and so are the service techs. My car always comes back clean and have never had issues with smudges or oil residue on the engine. service techs. My car always comes back clean and have never had issues with smudges or oil residue on the engine. More