Mercedes-Benz of Laguna Niguel

Sales Associate: Kosta Spektor Amazing! My husband and Sales Associate: Kosta Spektor Amazing! My husband and I worked with Kosta. He was very efficient, honest, and willing to work with the deal that Sales Associate: Kosta Spektor Amazing! My husband and I worked with Kosta. He was very efficient, honest, and willing to work with the deal that best suited us. Kosta, as well as the finance department (John Trong) and the sales management, made the deal flow easily and it was fast--not the usual long purchase process that everyone dreads at dealerships. We were in and out in a snap! I love my new Mercedes and I will only be coming to this dealership, thanks to Kosta! Thanks, Mercedes Benz of Laguna Niguel! More

Excellent service, great automobile selection, very nice dealership and very friendly manners by the dealer representative Kosta and his associated members of the Mercedes Benz team dealership and very friendly manners by the dealer representative Kosta and his associated members of the Mercedes Benz team More

Completely dishonest location, do not service your vehicles here! Assistant Service Manager Tarek Saba should be fired, he completely went against instructions insult to injury reported statements fro vehicles here! Assistant Service Manager Tarek Saba should be fired, he completely went against instructions insult to injury reported statements from customer on invoice that were never stated as a way to provide himself backup for doing a service he was explicitly told NOT to do. Vehicle newly purchased Certified Pre-Owned with less than 6000 miles with a laundry list of services and replacements NOT needed. Do yourself a favor and stay away from Laguna Niguel service department at all costs, they clearly will do anything to steal your money. This location is totally corrupt and condescending little snots! More

My wife and I purchased a 2015 Lexus rx350 on August 28th, 2020 from Ben Hirshman. The headlight has something wrong with it and Ben would say it was sun damage which it wasn't. He acted like he ha 28th, 2020 from Ben Hirshman. The headlight has something wrong with it and Ben would say it was sun damage which it wasn't. He acted like he had no idea… but he knew the Carfax, but did his best to avoid bringing it up. There was Rust on the back bumper and rear door. It had to have been covered up, because we noticed it a day in a half later even though we inspected it at the dealership. Anyone with a pair of working eyes could have noticed it right away. Ben kept telling us that it was never in an accident, that it was so clean and avoided anything about the CarFax until we signed. The lease guy said… you never saw this? After papers were signed. Leasing guy said no one ever signs the waiver… convinced us not to in our opinion. Now 3 days later, there is a leak coming from the transmission and apparently the front right axle was replaced and we have to get this replaced and it looks to be coming from the transmission (a mechanic looked at it). And this makes sense why the team at Mercedes-Benza of Laguna Niguel did their best to keep us from signing the 3 day waiver sheet for $250. To top it off... There was a dead Rat (I would have attached a picture if able) that had been under the hood for awhile. How did Mercedes miss that? I didn’t realize we should be the ones looking for that. I get that it's their sales tactics to sell the car even if it is a lemon. But, the lack of professionalism, the preaching that "It’s a Mercedes dealership and we wouldn’t sell anything that wasn’t up to the highest standards"... Well we feel we were sold a xxxxty car and xxxxty service. More

Sean Heifi helped me in my leasing process and was really helpful. He helped me to decide between different models and to reduce monthly payment. helpful. He helped me to decide between different models and to reduce monthly payment. More

What can I say? 5 Stars Service at One Star Drive. Gene Pavelchuk was OUTSTANDING - my 3dr MB with MBLN what a pleasant Experience. Quality of service, level of friendliness, knowledge of product - the BE Pavelchuk was OUTSTANDING - my 3dr MB with MBLN what a pleasant Experience. Quality of service, level of friendliness, knowledge of product - the BEST! and that unique "not push to purchase" is making all my time buy my 3rd Merc most pleasurable time I ever have buying something. I am your client for life. Jacek Glesmann More

Before MB Laguna Niguel I've been to several places, They gave me a great offer, the best service and discounts. Kosta sale manager is very professional, smart and knows absolutely everything about the car. gave me a great offer, the best service and discounts. Kosta sale manager is very professional, smart and knows absolutely everything about the car. He showed me everything, told and advised the best for me. I REALLY APPRECIATED! Thank you so much Kosta you are the best More

Easy Transition delivered with Care! This is our 4th Mercedes from Laguna Niguel Mercedes-Benz. Working with Ho Yi was relaxing and smooth. I felt Ho's experience and knowledge in selli This is our 4th Mercedes from Laguna Niguel Mercedes-Benz. Working with Ho Yi was relaxing and smooth. I felt Ho's experience and knowledge in selling Mercedes-Benz helped make the transition a smooth one. His honesty and wanting to do what was best for us came thru in his conversations which in turn made buying our 4th Mercedes an enjoyable experience and not feeling stressed. Our needs and concerns were more important than the sale. That's a BIG PLUS! More

New lease on MBZ C 300 I eased my first Mercedes from MBZ Laguna Niguel in 2017, a GLA 250, . Cory McCombs Was the representative who handled my transaction and completely I eased my first Mercedes from MBZ Laguna Niguel in 2017, a GLA 250, . Cory McCombs Was the representative who handled my transaction and completely explained the features and how to use them. He has always guided and advised mt during the entire period of my three year lease. Because we were always treated with courtesy, respect, and assistance when needed, we contacted him upon lease expiration to lease a new C 300 from him at the dealership. During the three years of our first least, MBLN service personnel were always ready and willing to provide great service. I am so impressed with every aspect of this dealership. As most shoppers know or come to know, the purchase of a vehicle is generally a painful, and grueling experience ! It was a welcome and refreshing experience to not have over zealous and aggressive sales personnel do everything possible to sell you a vehicle. the purchase or lease of any vehicle is going to be a time consuming process. I can honestly say , that Cory did everything possible to make the process as comfortable and smooth as possible. . If you are shopping for a new or used Mercedes this is the place start with! Ask for Cory McCombs you won't be sorry. More

MB Laguna Niguel delivers top experience I am LOVING my GLE 450!!! MBLN was excellent in every way, managing a very delayed order due to Covid. Patrick Healey did a FAB job explaining the f I am LOVING my GLE 450!!! MBLN was excellent in every way, managing a very delayed order due to Covid. Patrick Healey did a FAB job explaining the features which are extensive and the best in the industry. It's a locally owned business and many of the employees have been there for years and they care about the user experience. Highly recommend. More