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Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.8
1,614 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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1 Star Drive

Laguna Niguel, CA

92677

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Showing 1,614 reviews

July 27, 2020

Best Service Ever I just stepped into my sixth Mercedes Benz this past Friday. I am proud to say each car was purchased or leased at Mercedes Benz of Laguna Niguel. My More

by Louis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kosta Spektor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2020 -

Mercedes-Benz of Laguna Niguel responded

Hi Louis, thank you for your loyalty towards Mercedes Benz of Laguna Niguel and for taking the time to leave this five-star review. Guest satisfaction is our greatest priority, so we are always excited to hear about the great experiences you have received from Kosta Spektor. We are very grateful for your recommendations and continuous loyalty. Happy Motoring!!

July 25, 2020

This is our second time at this dealership and honestly they make you feel welcomed and don’t try to come at you like hungry wolves - very respectful and professional. I love working with Bernie he is so h More

by Lupe Garcia
Recommend Dealer
Yes
Employees Worked With
Bernie Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rasmus Jerome
Jul 27, 2020 -

Mercedes-Benz of Laguna Niguel responded

Hi Lupe, congratulations on your purchase! We are excited to hear you had an exceptional experience with the assistance of Bernie Mendez. We wish you many miles of enjoyment in your new car. Happy Motoring!!

July 20, 2020

Duke the Pro! Duke was an absolute pro through and through. He made our experience super efficient but also very value driven. During these stressful times, knowin More

by Brandon B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duke Maltin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2020 -

Mercedes-Benz of Laguna Niguel responded

Hi Brandon, congratulations on your purchase! We are excited to hear you had an exceptional experience with the assistance of Duke Maltin. We wish you many miles of enjoyment in your new car. Happy Motoring!!

July 19, 2020

Excellent Service and product David Abrams was extremely professional and made the car buying experience not only easy but enjoyable. The follow thru and up to the sale was fantast More

by beamer10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MBLN CustomerService
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramsy, David Abrams, Amir Zokaeieh
Jul 20, 2020 -

Mercedes-Benz of Laguna Niguel responded

Hello beamer10, thank you for the 5 star rating! Our team is delighted to hear about your excellent experience with David Abrams. Congratulations on the new Mercedes-Benz! Happy Motoring!!

July 18, 2020

MBLN is first rate as always. They made me an excellent deal but more importantly the buying experience was very nice, smooth, no pressure. Everyone involved went out of their way to make sure I was happy More

by Perer JD
Recommend Dealer
Yes
Employees Worked With
Kosta Spektor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse in service is excellent.
Jul 20, 2020 -

Mercedes-Benz of Laguna Niguel responded

Hi Perer JD, thank you for your five-star review. Our team at Mercedes-Benz of Laguna Niguel always strives for the highest standards. We are delighted we made your experience a positive one. Until next time. Happy Motoring!!

July 13, 2020

EXCELLENT SERVICE AND COURTESY Muzzi is a great person to work with. He help us a lot to decide ourselves about what we wanted and what we needed with no pressure at all. Always hea More

by raflodel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Muzzy Mirza
Jul 14, 2020 -

Mercedes-Benz of Laguna Niguel responded

Thank you for the 5 star rating! Our team is delighted to hear about your excellent experience with Muzzy Mirza. Congratulations on your new Mercedes-Benz. Happy Motoring!!

June 29, 2020

Great buying experience! The team at MBLN is extremely professional - they made the buying experience easy and did not pressure me in any way. They were friendly, fun, accommo More

by amyladie2000
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Duke Maltin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie in Service and Sean in Finance
Jul 01, 2020 -

Mercedes-Benz of Laguna Niguel responded

Thank you for your five-star review. Our team at Mercedes-Benz of Laguna Niguel always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care. Best, Cheryl Jurgensen Client Care Manager

June 25, 2020

Kosta went beyond great service, he actually drove me to another dealership and helped me turn in my old lease. Great guy and I highly recommend him. More

by Carmelarose
Recommend Dealer
Yes
Employees Worked With
Kosta Spektor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Mercedes-Benz of Laguna Niguel responded

Thank you so much for taking the time to leave this 5-star review! We are happy to hear that Kosta at Mercedes-Benz of Laguna Niguel was able to provide you with such great service!

June 24, 2020

Misleading This place is not trustworthy, you have to be careful with the salesmen and the financial staffs. They will try to trick you into their sale. More

by letran6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Hansen
Jun 26, 2020 -

Mercedes-Benz of Laguna Niguel responded

Hi Letran6, We take our reviews very seriously and appreciate your feedback. We were disappointed to read about your recent experience. We never want any of our guests to feel this way. Please know that we will take your comments and improve on them. Please contact me directly if you would care to share more about your experience cjurgensen@mbfoothill.com. Warmest Regards, Cheryl Jurgenen Client Care Manager

May 30, 2020

Happy Happy Customer! I came to the dealership because I had been emailing with Malorie and felt so comfortable! When I arrived I was a little nervous as always I am when More

by cmutz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Talisse and Malorie Nassar
Jun 26, 2020 -

Mercedes-Benz of Laguna Niguel responded

Thank you so much for taking the time to leave this 5-star review! We are happy to hear that our team at Mercedes-Benz of Laguna Niguel were able to provide you with such great service!

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