Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Long Beach
Signal Hill, CA
633 Reviews
There are numerous reasons why drivers choose Mercedes-Benz of Long Beach. Proudly serving Signal Hill, Downey, Carson CA and Lakewood CA, our teams of sales advisors, service technicians and financing experts are trained with one focus in mind: addressing each of your needs with the utmost respect, care and attention to detail.
That means you can expect to learn all of the features of the specific new Mercedes-Benz C-Class, GLC 300, E-Class, GLE 350 or GLA 250 you're interested in. In the market for a pre-owned car? Our team will be happy to fill you in on each of the reliable options in our inventory. And when the time comes for you to drive home your next car, our auto finance team is standing by with solutions to fit your individual needs.
Read More
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 10:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 633 reviews
September 03, 2020
Great service department, Kept me appraised of my service, and time management. Was quite surprise with the video, that was sent to me, explaining my service. All Mercedes dealers should adapt this service, and time management. Was quite surprise with the video, that was sent to me, explaining my service. All Mercedes dealers should adapt this method. More
by leonard.machado
Employees Worked With
Helpful September 02, 2020
A huge thanks to Herb and Sophany! It was Herb that original reached out to me and although we were not considering a van at the time, in my conversations with Herb, it suddenly made sense to do so. original reached out to me and although we were not considering a van at the time, in my conversations with Herb, it suddenly made sense to do so. More
by dwayne_sinclair
August 31, 2020
Raymond was fantastic. We got a last minute flat tire and he took care of us right away. Super efficient and he gave us excellent customer service. he took care of us right away. Super efficient and he gave us excellent customer service. More
by Jperez
Employees Worked With
August 25, 2020
This dealership, both in sales with Toshi, and in service with Christian. Both have exceeded expectation in customer service. Each have exhibited exemplary attention to our needs. with Christian. Both have exceeded expectation in customer service. Each have exhibited exemplary attention to our needs. More
by arielb42272
Employees Worked With
August 21, 2020
Good service and like the phone communications and maintenance video. The pen for customer signature should be wiped clean between customers. Price for tire rotation was too high. maintenance video. The pen for customer signature should be wiped clean between customers. Price for tire rotation was too high. More
by Dee
Employees Worked With
August 15, 2020
Excellent Service Nicholas Ortiz provided friendly professional service for my car in a short period of time. Thank you for your service. I would recommend this dealer Nicholas Ortiz provided friendly professional service for my car in a short period of time. Thank you for your service. I would recommend this dealership. More
by vi helgoe
Employees Worked With
August 14, 2020
Colby has great customer service skills . When I arrived he was very attentive and polite .It really shows Colby cares about the client’s comfort and convenience . he was very attentive and polite .It really shows Colby cares about the client’s comfort and convenience . More
by Jessicah1
Employees Worked With
August 12, 2020
I brought my GLK350 here for the Takata air bag recall service. Service was competent and excellent as always. Plus the complementary car wash is a nice touch. service. Service was competent and excellent as always. Plus the complementary car wash is a nice touch. More
by tomchoy
Employees Worked With
August 06, 2020
RECALL NOTICE SUNROOF EXCELLENT SERVICE LOVED THE AFTER VIDEO ANALYSIS YOU EMAILED ME, SAYING I DO NOT NEED SERVICE NOW BUT BACK BRAKE PADS ARE AT 50 % & Employees dealt wi EXCELLENT SERVICE LOVED THE AFTER VIDEO ANALYSIS YOU EMAILED ME, SAYING I DO NOT NEED SERVICE NOW BUT BACK BRAKE PADS ARE AT 50 % & Employees dealt with: COLBY SHAFFER at Mercedes-Benz of Long Beach WAS HELPFUL & VERY PROFESSIONAL More
by TIGERWALK
Employees Worked With
August 06, 2020
quick, efficient service Service completed on time. No surprises. Social distancing protocols in place. No problems. Accomodations were a little sparse for those of us cho Service completed on time. No surprises. Social distancing protocols in place. No problems. Accomodations were a little sparse for those of us choosing to wait for service. More
by sfwatanabe
Employees Worked With
