Mercedes-Benz of Louisville

Amazing Jared and I met for the first time after exploring my 11th vehicle from Tafel Motors. I don't think he took me serious, because I couldnt believe my e Jared and I met for the first time after exploring my 11th vehicle from Tafel Motors. I don't think he took me serious, because I couldnt believe my eyes. No matter how many Mercedes I buy at Tafel I alway surprise myself! More

Effortless No need to negotiate with tafel when they start off with the lowest and best price. I was in and out in 45 minutes, and the team made my sale complete No need to negotiate with tafel when they start off with the lowest and best price. I was in and out in 45 minutes, and the team made my sale completely hassle free. Plus there is a girl there that knows everything about what all those buttons do.... And her IPad rocks. More

Amazing Jeff H is my service rep. Who takes me serious when he sees me most times. I guess e should , I have only bought 10 new cars frm Mercedes Benz Tafel M Jeff H is my service rep. Who takes me serious when he sees me most times. I guess e should , I have only bought 10 new cars frm Mercedes Benz Tafel Motors. I won a Mercedes during a Casa charity in 2003, but it wasn't my first just gave me more of an appreciation for the company. More

Helpful, courteous sales staff Alisa Gerton did an excellent job of helping to answer my questions and get me familiar with all that Mercedes-Benz and Tafel Motor Co has to offer. Alisa Gerton did an excellent job of helping to answer my questions and get me familiar with all that Mercedes-Benz and Tafel Motor Co has to offer. This was my first experience with Tafel Motor Co. I had to laugh because she seemed to be reading my mind about the issues that were important to me. She even picked the color vehicle to test drive that I was interested in without me telling her what color I preferred! It was my pleasure to deal with Alisa. I would not hesitate to tell anyone to go to her if they were in the market for a Mercedes-Benz. More

Excellence at it's Best I have now leased/bought 5 Mercedes over the years and have had the pleasure of working with Eric Torsh each time. Customer service does not get any b I have now leased/bought 5 Mercedes over the years and have had the pleasure of working with Eric Torsh each time. Customer service does not get any better than Eric. He makes car shopping/leasing/purchasing a pleasure. I consider myself very fortunate to have him as my sales rep. More

Easy to deal with This is my fourth car so far bought in this dealership. I like the way I can talk to the salesman Charles Bleuel. No problems. The paper work was fa This is my fourth car so far bought in this dealership. I like the way I can talk to the salesman Charles Bleuel. No problems. The paper work was fast and the car was delivered as was expected. The price of the car was set on the phone and everything was the same when I got there. I feel that I got a good deal. Thank you. Charles More

A real car buying experience This was by far the BEST car buying experience I have ever had. All members of the team were both professional and personable. Start to finish my hu This was by far the BEST car buying experience I have ever had. All members of the team were both professional and personable. Start to finish my husband and I were in and out in under 2 hours-this includes the time it took to find a vehicle we liked! We are definitely happy to be part of the Tafel family and would recommend this dealership to anyone. More

New purchase Brad Blackburn has always helped me and makes it as efficient and pleasant as possible. He is great, and his customer service is awesome! Thank you Brad Blackburn has always helped me and makes it as efficient and pleasant as possible. He is great, and his customer service is awesome! Thank you More

Very Satisfied Customer I purchased an E 350 Wagon. Charles' straightforward and matter of fact approach was just the right thing for me. I have owned Mercedes before so h I purchased an E 350 Wagon. Charles' straightforward and matter of fact approach was just the right thing for me. I have owned Mercedes before so had some familiarity. Charles brought me up to date about what's new in the latest models. He was always friendly and patient with all my questions and concerns. Megan took me through the car and its features the day I took delivery. She is very bright, helpful and communicates very clearly. If I didn't "get" it the first time she would try another way to explain until it was clear. I appreciate that approach and suppose anyone would. Jeff teamed well with Charles to get the financing and paperwork taken care of. He is an enthusiastic and service oriented individual. We agreed to a finance rate on Friday, but when I took delivery on Monday Jeff informed me he had found another option and found a better deal. That was a pleasant surprise. Jeff was meticulous in explaining the paperwork. More