Mercedes-Benz of Louisville

Outstanding We purchased a used 2013 Honda Pilot a week or so ago. David McNulty was our sales person. He was super pleasant, very knowledgeable and helpful. N We purchased a used 2013 Honda Pilot a week or so ago. David McNulty was our sales person. He was super pleasant, very knowledgeable and helpful. Not one time did we feel pressured in any way. Our experience was absolutely awesome. The next time we are in the market for a vehicle, we will definitely look there. Jarress was very welcoming and great to work with too, as Jeff Jackson that helped us with our financing. More

Used vehicle purchase Initially I didn't have much faith in their customer service. I had some trouble getting an answer to my question about a used vehicle in their invent Initially I didn't have much faith in their customer service. I had some trouble getting an answer to my question about a used vehicle in their inventory through different avenues of communication, but afterwards I was contacted and everything was handled perfectly. I have purchased many vehicles from different dealerships, and this was by far the best experience I have ever had. They were transparent about any potential issues with the vehicle and they treated me with the upmost respect despite the fact that I was probably buying the cheapest vehicle in their inventory. I will undoubtedly come to them first for any future vehicle purchase. I almost wish I needed another vehicle now. More

The Best Dealership in Louisville! We recently acquired our 3rd Mercedes from Tafel Motors. While Mercedes makes a very good automobile, purchasing from Tafel Motors is what makes it a We recently acquired our 3rd Mercedes from Tafel Motors. While Mercedes makes a very good automobile, purchasing from Tafel Motors is what makes it a great experience! We have always appreciated the knowledge and professionalism from the sales staff and service department. Purchasing a car is more than a one time transaction and Tafel has always been there to support the product afterwards. We elect to do all our service work through Tafel because of the excellent support we have always received. For the record, we have leased or purchased Cadillacs, BMW's and Jeeps from other dealerships in Louisville and none can compare to the professional sales, service and finance experience you will receive at Tafel. More

Always shop and always come back to Tafel. The services before and after only gets better, even though my expectations have been elevated. I love just visiting the showroom even when not in th The services before and after only gets better, even though my expectations have been elevated. I love just visiting the showroom even when not in the buying mode. The place is just an upbeat environment and my grand kids never say no when I want to stop in. I think I'm on my8th merecedes, maybe more. All at Tafel! Any problem is solved to my satisfaction. Terri in services is wonderful! More

Friendly Dealership Purchasing our new Mercedes was a pleasant experience. David McNulty was our Salesperson and we test drove three different models before making a fi Purchasing our new Mercedes was a pleasant experience. David McNulty was our Salesperson and we test drove three different models before making a final choice. He very patiently worked through the purchasing process with us and we were able to agree on a fair trade in value quickly. Megan Dewitt did a great job explaining all the various features available in our new car. We are looking forward to the post sales service which I'm sure will be excellent. More

Top notch dealership in ALL aspects My sales person Charles EXCELLANT in every aspect Professional Knowledgeable Polite Friendly Deal maker Made purchase of yet third Mercedes My sales person Charles EXCELLANT in every aspect Professional Knowledgeable Polite Friendly Deal maker Made purchase of yet third Mercedes a delight Will only use him He is top notch My service rep Terri Mitchell Is also too notch Professional Friendly Takes care of all my service needs In timely manner Answers all my questions Gets job done EVERYTIME and on time Top Notch Service person More

Tafel delivers AGAIN!!!! I recently purchased my second Mercedes from Tafel Motors. Not only did they deliver a beautifull car. They delivered on something far more important. I recently purchased my second Mercedes from Tafel Motors. Not only did they deliver a beautifull car. They delivered on something far more important. Great customer service.I have worked in retail for over 37 years so I no a little about great customer service.David McNulty was great to work with. I dont consider him my sales person. I consider him my friend. I will not let anyone else sell me a car.Tafel Motors and David McNulty FAR EXCEEDED MY EXPECTATIONS. More

Buying a new car can be a pleasant experience! Thanks to all at Tafel Motors for making me feel comfortable,happy and appreciated. Brad Blackburn especially for his demeanor and presentation that Thanks to all at Tafel Motors for making me feel comfortable,happy and appreciated. Brad Blackburn especially for his demeanor and presentation that makes you feel important. Matt Krebs for his service and a full staff of people that make it a pleasure. Highly recommended for all your needs. I'll be back for my next Mercedes. More

very easy experience with friendls staff purchasing my new Mercedes GLK was a very easy experience. the staff was very friendly and knowledgeable in each of their areas of expertise. I high purchasing my new Mercedes GLK was a very easy experience. the staff was very friendly and knowledgeable in each of their areas of expertise. I highly recommend. More

Great service + Great sales = Happy customer Tafel had serviced our 2002 Mercedes for about 5 years. We were always very pleased with the service we received. During our service appointment in Tafel had serviced our 2002 Mercedes for about 5 years. We were always very pleased with the service we received. During our service appointment in July of 2014, my wife and I were just meandering around the new Mercedes. An easy going, very friendly sales person approaches us asking how we liked or 2002 Mercedes, we said, we love it. To make a rather long fun story short. My wife bought a Certified Pre Owned 2014 Mercedes. She loves it! May of 2015 we are back at Tafel to have her 2014 Mercedes serviced. Once again we are meandering around the new inventory. Who do you think approached us, yes, David McNulty. Another long fun story shortened, I bought a 2015 Mercedes. We are now a 2 car (Mercedes) family. Bottom line is, we never felt like we were sold a car, we truly felt like we were buying a car. David made the car buying experience fun! More