Mercedes-Benz of Louisville

Tafel delivers AGAIN!!!! I recently purchased my second Mercedes from Tafel Motors. Not only did they deliver a beautifull car. They delivered on something far more important. I recently purchased my second Mercedes from Tafel Motors. Not only did they deliver a beautifull car. They delivered on something far more important. Great customer service.I have worked in retail for over 37 years so I no a little about great customer service.David McNulty was great to work with. I dont consider him my sales person. I consider him my friend. I will not let anyone else sell me a car.Tafel Motors and David McNulty FAR EXCEEDED MY EXPECTATIONS. More

Top notch dealership in ALL aspects My sales person Charles EXCELLANT in every aspect Professional Knowledgeable Polite Friendly Deal maker Made purchase of yet third Mercedes My sales person Charles EXCELLANT in every aspect Professional Knowledgeable Polite Friendly Deal maker Made purchase of yet third Mercedes a delight Will only use him He is top notch My service rep Terri Mitchell Is also too notch Professional Friendly Takes care of all my service needs In timely manner Answers all my questions Gets job done EVERYTIME and on time Top Notch Service person More

Friendly Dealership Purchasing our new Mercedes was a pleasant experience. David McNulty was our Salesperson and we test drove three different models before making a fi Purchasing our new Mercedes was a pleasant experience. David McNulty was our Salesperson and we test drove three different models before making a final choice. He very patiently worked through the purchasing process with us and we were able to agree on a fair trade in value quickly. Megan Dewitt did a great job explaining all the various features available in our new car. We are looking forward to the post sales service which I'm sure will be excellent. More

Always shop and always come back to Tafel. The services before and after only gets better, even though my expectations have been elevated. I love just visiting the showroom even when not in th The services before and after only gets better, even though my expectations have been elevated. I love just visiting the showroom even when not in the buying mode. The place is just an upbeat environment and my grand kids never say no when I want to stop in. I think I'm on my8th merecedes, maybe more. All at Tafel! Any problem is solved to my satisfaction. Terri in services is wonderful! More

very easy experience with friendls staff purchasing my new Mercedes GLK was a very easy experience. the staff was very friendly and knowledgeable in each of their areas of expertise. I high purchasing my new Mercedes GLK was a very easy experience. the staff was very friendly and knowledgeable in each of their areas of expertise. I highly recommend. More

Buying a new car can be a pleasant experience! Thanks to all at Tafel Motors for making me feel comfortable,happy and appreciated. Brad Blackburn especially for his demeanor and presentation that Thanks to all at Tafel Motors for making me feel comfortable,happy and appreciated. Brad Blackburn especially for his demeanor and presentation that makes you feel important. Matt Krebs for his service and a full staff of people that make it a pleasure. Highly recommended for all your needs. I'll be back for my next Mercedes. More

Both sales and service Excellent job by George Always takes good care of me when I bring in car I do think prices are a bit high for tire rotation Excellent job by George Always takes good care of me when I bring in car I do think prices are a bit high for tire rotation More

Great service + Great sales = Happy customer Tafel had serviced our 2002 Mercedes for about 5 years. We were always very pleased with the service we received. During our service appointment in Tafel had serviced our 2002 Mercedes for about 5 years. We were always very pleased with the service we received. During our service appointment in July of 2014, my wife and I were just meandering around the new Mercedes. An easy going, very friendly sales person approaches us asking how we liked or 2002 Mercedes, we said, we love it. To make a rather long fun story short. My wife bought a Certified Pre Owned 2014 Mercedes. She loves it! May of 2015 we are back at Tafel to have her 2014 Mercedes serviced. Once again we are meandering around the new inventory. Who do you think approached us, yes, David McNulty. Another long fun story shortened, I bought a 2015 Mercedes. We are now a 2 car (Mercedes) family. Bottom line is, we never felt like we were sold a car, we truly felt like we were buying a car. David made the car buying experience fun! More

Buying from the best The experience from vehicle identification to acquisition was smooth, professional and stress free. Our sales facilitator, Steve McCloud, is a true pr The experience from vehicle identification to acquisition was smooth, professional and stress free. Our sales facilitator, Steve McCloud, is a true professional and a credit to Tafel Mercedes. He was able to locate our desired model easily and made the entire process effortless. Steve was knowledgeable and personable. Our vehicle was exactly to our specifications, delivered on time and spotlessly clean. All documents were ready upon our arrival and we were complete with the process without delay. Great job, great service, great car! Well done! More

Excellen I have been impressed with your dealership recently since I purchased the SL63. Before then I felt it was too much trouble for your dealership to ass I have been impressed with your dealership recently since I purchased the SL63. Before then I felt it was too much trouble for your dealership to assist me and went out of town for my needs. Recently I had another instance of fixing my car for a very high price and your team rallied and corrected the problem. I again purchased another vehicle from Tafel Motors. Skylar Crush has been a great asset to your team. More