Mercedes-Benz of Louisville

Bought a Certified C300 I bought a certified pre-owned C300 from Tafel motors. The customer service was great. Brad was very friendly and helpful with showing me the cars and I bought a certified pre-owned C300 from Tafel motors. The customer service was great. Brad was very friendly and helpful with showing me the cars and going for a test drive. Everyone else at the dealership was also friendly, and introduced themselves to me. Overall it was great car buying experience and I'm happy with my purchase. The only issue I had was with the "Check Engine" light coming on the very next day after my purchase. I had to take it to the dealership to get a O2 sensor replaced. It was covered under warranty so I didn't pay anything out of pocket. But I wish all that was checked before the car was delivered to me. Other than that, I've had no issues with the car and I'm really enjoying it. More

Fourty years of satisfaction Over the years Tafel service and sales people have exemplified excellence. It has been a pleasure doing business with you. Our latest experience buy Over the years Tafel service and sales people have exemplified excellence. It has been a pleasure doing business with you. Our latest experience buying a beautiful 2008 E350 from Jeff Hovious on my wife's birthday was typical. Jeff did a great job getting us into a car that we love. Thanks to Jeff and to my friend Joe Townsend who has serviced my Volvos and Mercedes for all this time...and to Stacie Parks as well. t More

New car purchase. This is the third car we have purchased from Tafel. All our experiences with them have been easy and moved at our pace, no hurry up and buy now and n This is the third car we have purchased from Tafel. All our experiences with them have been easy and moved at our pace, no hurry up and buy now and no pressure to buy more than we wanted. Our salesman for the last two purchases, Jeff Hovious, is easy to work with and can explain everything of on any of Ttafel's model. When we are ready to buy our next car we will go to Tafel. More

Totally professional My experience was one of first class professional from start to finish. My sales person even called me a few days later to ask if I was happy with th My experience was one of first class professional from start to finish. My sales person even called me a few days later to ask if I was happy with the car and if I needed any help with how everything works. More

Very Happy Returning Customer! Eric is an amazing resource when purchasing a new car. He and the staff went above and beyond the standard level of service to take care of me and ma Eric is an amazing resource when purchasing a new car. He and the staff went above and beyond the standard level of service to take care of me and make sure everything was perfect! I love my new car. More

EXCELLENT!!!! I failed to recognize Chris properly in my original review. Sorry! He personally made sure that my "as-is" used car was repaired per my request (witho I failed to recognize Chris properly in my original review. Sorry! He personally made sure that my "as-is" used car was repaired per my request (without extra charges). It is so refreshing to deal with honest car dealers. Thank you! More

Outstanding! We recently purchased a car from David McNulty. David is the best!!! He searched searched high and low for the perfect vehicle and went above and be We recently purchased a car from David McNulty. David is the best!!! He searched searched high and low for the perfect vehicle and went above and beyond to meet our needs. He spent a lot of time working with us. We can not say enough about David. He is extremely friendly, helpful, patient, knowledgeable, professional, and honest. Just an all around great guy. Outstanding customer service and no pressure sales. A++++++++++++ highly recommend!!! David definitely deserves a raise and a promotion. The best car buying experience ever!!! We will definitely be buying any future cars from David at Tafel Motors and will spread the word about this dealership to friends and family. We were also highly impressed with Jarress Turner and it was a pleasure to meet him and work with him as well. Jeff Jackson was great at explaining vehicle warranty plans. An awesome team! Many thanks!!! : ) More

My first Mercedes. I highly recommend Tafel Motors. Their service is excellent from the dealers to the car shop. I purchased my first Mercedes this past week and they no I highly recommend Tafel Motors. Their service is excellent from the dealers to the car shop. I purchased my first Mercedes this past week and they not only helped me find the car of my dreams but gave the best customer courtesy and care that I have ever received from any dealership. Alisa was excellent. She taught me a lot in regards to how the car works and where it was made and they even say with me to make sure I knew what all the gadgets were. I will definitely be going back for my next car. Thank you to everyone that helped us. More

EXCELLENT FIRST EXPERIENCE!!!! Alisa was very personable and went above and beyond to get me a great car! The service manager was very friendly and kept his word to make the repairs Alisa was very personable and went above and beyond to get me a great car! The service manager was very friendly and kept his word to make the repairs that I requested. Great experience and will definitely recommend to everyone! More

Friendly,courteous people. Jarress Turner and David McNulty were very helpful. Jeff Jackson was pleasant to deal with for our financial paperwork. They cleaned my car in the sh Jarress Turner and David McNulty were very helpful. Jeff Jackson was pleasant to deal with for our financial paperwork. They cleaned my car in the showroom because it was raining when we arrived. More