Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Louisville
Louisville, KY
918 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Filter Reviews by Keyword
By Type
Showing 918 reviews
April 22, 2015
smart fortwo electric drive passion cabriolet [sic] Shopper Mr. David McNulty of Tafel Motors took me on a good test drive of a smart fortwo electric drive coupe. I was already in love with the car before I go Mr. David McNulty of Tafel Motors took me on a good test drive of a smart fortwo electric drive coupe. I was already in love with the car before I got inside it because my wife and I already have a 2008 smart fortwo passion cabriolet [sic] with the standard gasoline engine that we bought used in 2010. Even after 5 years with it it is still a joy to drive. Mr. McNulty is a fine salesman: no pressure and plenty of knowledge about the car. (I've met many salesmen over the years who've spoken "off the cuff" and been incredibly wrong about the cars they were trying to sell.) I haven't decided to buy yet but I encourage you to go to Tafel Motors and ask for Mr. David McNulty! More
by smart Driver
Employees Worked With
David McNulty
Helpful April 21, 2015
Awesome experience Todd Cherry came very highly recommended to us for our buying experience and now we know why. Todd was very thorough in his endeavors to help us with Todd Cherry came very highly recommended to us for our buying experience and now we know why. Todd was very thorough in his endeavors to help us with this transaction and was extremely knowledgable. We will be recommending Todd and Tafel Motors to our friends and family. More
by ruma53
Employees Worked With
Todd Cherry
April 20, 2015
Outstanding experience I had a great experience working with Steve McDonald and Abel Bogale. Steve provided me with great patience and customer service while working on this I had a great experience working with Steve McDonald and Abel Bogale. Steve provided me with great patience and customer service while working on this purchase. Customer service is definitelyba key factor on why I would recommend this and return to Tafel Motors. I was debating between BMW 750 LI and Mercedes S 550, and thanks to Steve and Abel I made the right decision. I love my car! More
by mercedes15
Employees Worked With
Abel Bogale, Megan DeWitt
April 16, 2015
Bad experience with service department I went to the dealer because my car had a noise in the front. My adviser is Matt Krebs. First day I was waiting for diagnosis about three hours and no I went to the dealer because my car had a noise in the front. My adviser is Matt Krebs. First day I was waiting for diagnosis about three hours and nothing. The adviser told me they require about two more hours to change the tires on the car. I requested to come back the following day ( I am diabetic ). The following day I went again looking for the same diagnosis. I was waiting again for about three hours and nothing, then I went to see the adviser and he told me they did not have diagnosis yet and I have to pay $600.00 for further intent. I said no, but any way he charged me $240.00 dollars for nothing. More
by angelperez
Employees Worked With
Matt Krebs
April 16, 2015
Great experience Worked overtime to help us get our car. Never pushed us to buy something we could not afford. Finance Jesse Upchurch informed us of all we needed and Worked overtime to help us get our car. Never pushed us to buy something we could not afford. Finance Jesse Upchurch informed us of all we needed and answered our question.s More
by michael
Employees Worked With
Jesse Upchurch
April 15, 2015
Purchase of Mercedes E350 I purchased my first Mercedes Benz from Tafel Motor Company in 1998. Since then I have purchased 2 other cars from this dealership (the most recent be I purchased my first Mercedes Benz from Tafel Motor Company in 1998. Since then I have purchased 2 other cars from this dealership (the most recent being a purchase of an E350). I knew when I purchased the vehicle the quality German craftsmanship would be unbeatable. What I did not know when I purchased that my first Mercedes, was that Tafel's Sales and Service Departments would mirror the same qualities that Mercedes puts into their vehicles. I could buy a Mercedes from any one of several locations however, I doubt I could ever find a Sales or Service Department close to the staff Tafel Motor Company has assembled. The Sales and Service Staff at Tafel Motor Company are always friendly, caring, professional and extremely helpful and they are the reason I will only buy from Tafel More
by ispyky
Employees Worked With
Wyndall Smith, George Frazier
April 14, 2015
Very slow registering the car incorrectly We were happy with part of the deal. We were told it cost $175 to register the car. We told them it only cost $18 to transfer plates from the trade in We were happy with part of the deal. We were told it cost $175 to register the car. We told them it only cost $18 to transfer plates from the trade in to the newly purchased car. We were told we would receive a refund of the unused portion. After 2 months of waiting and repeated calling the car was registered with new plates for $95 instead of the old plates for $18. We never received the $80 difference back. More
by minicooper lover
Employees Worked With
Todd Cherry
April 14, 2015
Happy customer Being a young adult, I was very nervous about making my second "adult purchase"...my home being my first. Everyone at Tafel was so friendly, helpful, Being a young adult, I was very nervous about making my second "adult purchase"...my home being my first. Everyone at Tafel was so friendly, helpful, and able to answer many of the questions that I didn't even know I had. Charles was an excellent salesman and I never felt pressured to buy anything. The whole buying experience went smoothly and I left a VERY happy owner of my first Mercedes. I will be a lifelong customer of Tafel! More
by Addie80
Employees Worked With
Abel Bogale, Jesse Upchurch, Charles Bleuel, David McNulty
April 10, 2015
Awesome Service From the time I spoke to David over the phone, to the close of the sell, everything was excellent. Thank you for making our experience great. From the time I spoke to David over the phone, to the close of the sell, everything was excellent. Thank you for making our experience great. More
by ATWOODS1906
Employees Worked With
Jarvious, Jesse Upchurch, David McNulty
April 09, 2015
Great experience! Eric Torsch has been looking for another R350 for me for quite awhile. I came in to have him start looking for a GL450 and the next day he called me w Eric Torsch has been looking for another R350 for me for quite awhile. I came in to have him start looking for a GL450 and the next day he called me with the R350 that would be coming in. Mine was appraised while I was home for a week. We closed the deal when the car came in and Eric had it delivered to me in Florida. In the mean time we found him a buyer for mine. All parties are very happy. I love my new car!! More
by Mimi
Employees Worked With
Eric Torsch
