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Mercedes-Benz of Louisville

Louisville, KY

4.6
919 Reviews

2520 Terra Crossing Blvd

Louisville, KY

40245

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Showing 919 reviews

December 15, 2014

Wonderful Personal Service Brad Blackburn is great! He stays in touch with me throughout the year to be sure I am happy. He knew what I wanted and found my new car right away! More

by jania.bailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Blackburn, Paul Welch
Dec 15, 2014 -

Mercedes-Benz of Louisville responded

We are thrilled to hear that Brad and Paul are the reason you love Tafel! They are certainly valued members of our team and they will appreciate your generous comments. At Tafel, we pride ourselves on delivering excellent service that goes beyond your purhcase. Our top priority is customer service, and we are happy to hear that Brad and Paul have made your expereinces simple and great! If there is anything else you may need, please do not hesitate to contact us. Enjoy your new car!

December 15, 2014

hard working salesman I found a car online in Atlanta, GA that I was in the process of purchasing. I received a call from Mr. David McNulty and he requested I take a look a More

by raffman1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David McNulty
Dec 16, 2014 -

Mercedes-Benz of Louisville responded

Thank you for doing business with us and for leaving your kind remarks regarding your experience with David! We certainly appreciate you taking the time to visit our dealership and are thrilled to hear that with David's help, you were able to get the vehicle you wanted at a competitive price. At Tafel Motors, we pride ourselves on providing nothing but the best in every aspect of the car buying process, and it is great to hear that everything went smoothly. David will be appreciative of your generous words and recommendations. If you have any questions about your new vehicle, please do not hesitate to contact us!

December 11, 2014

2015 GLK (Charles Bleuel) We have used Charles for the purchase of several cars. Recently, we purchased a 2015 GLK after he contacted us about to an incentive being offered. More

by ColumbineBB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jackson, Charles Bleuel, Erik Bujtor
Dec 13, 2014 -

Mercedes-Benz of Louisville responded

Thank you for taking the time to leave us your kind comments as we certainly appreciate your feedback! We are lucky to have Charles as a member of our staff and he will be appreciative of your kind words. We are so glad to hear that Charles' service extends beyond the purchase, as we pride ourselves on creating a memorable experience for all of our customers. Jeff Jackson will also appreciate this review. If you have any questions about your new GLK, please do not hesitate to contact us. We look forward to working with you again in the future!

December 10, 2014

Great experience across the board I worked with Charles for several months and feel very positive about my decision to purchase my E series. The entire Tafel team from sales, leasing a More

by Gfigg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Bleuel, Jarress Turner
Dec 10, 2014 -

Mercedes-Benz of Louisville responded

Congratulations on the purchase of your new E-Class! It is wonderful to hear that you were able to work with Charles during your time with us. He is a valued member of our team and he will appreciate your kind words. At Tafel, we believe our clients deserve nothing but the best throughout their entire experience with us, and we are happy to hear that you were provided excellent service overall. Thank you for taking the time to leave us this review. We look forward to working with you again in the future!

December 09, 2014

Great place great vehicles great people I apologize for the amount of time that it has taken me to respond. First and foremost, I would really like to thank Charles from the bottom of my hea More

by Leroy Garrison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jackson, Charles Bleuel
Dec 09, 2014 -

Mercedes-Benz of Louisville responded

Welcome to the Tafel Motors family! It is wonderful to hear that with Charles' and Jeff's help, you have found your new home for car buying! We certainly appreciate you taking the time to leave your kind comments. Jeff and Charles will be appreciative of this generous review. At Tafel, we understand that the car buying process can be a sometimes overwhelming experience, and we truly strive to ensure our clients are getting nothing but the best in every aspect of their time with us. Thanks again for doing business with us and we look forward to working with you again in the future!

December 09, 2014

Great company with wonderful service I have been working with Mr Dailey and he has been great. Very polite and ready to deal. Mr Dailey has been very helpful Thank you sir et More

by tatlock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kareem Dailey
Dec 10, 2014 -

Mercedes-Benz of Louisville responded

Thank you for taking the time to leave us your kind comments! We are certainly happy to hear that Kareem has been very helpful and that you had a great experience. If there is anything else we can do for you, please do not hesitate to contact us. We look forward to working with you again in the future!

December 08, 2014

Simple and easy purchase We greatly appreciate the courtesy, time, energy and straightforwardness that went into the purchase of our new vehicle. Thank you for keeping our ex More

by goodwin.greenhouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Cherry
Dec 08, 2014 -

Mercedes-Benz of Louisville responded

Congratulations on the purchase of your new vehicle! We are thrilled to hear that your experience was simple and straightforward. At Tafel Motors, we certainly strive to make sure our clients receive nothing but the best in every aspect of their time with us, and we appreciate you taking the time to leave your positive comments. If there is anything else we can help you with, please do not hesitate to contact us!

December 08, 2014

Great people, great service I love the service that I receive, and the people are amazing! I love how I feel as if I'm a king. Everything is taken care of, and clean. More

by mkillinder
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Blackburn, Stacy Parks
Dec 08, 2014 -

Mercedes-Benz of Louisville responded

Thank you for taking the time to leave us your generous comments! We certainly love to hear that you feel like royalty at Tafel Motors! It is our goal to ensure that our clients receive nothing but the best experience and we are thrilled to hear that you love our service. Thank you again for your kind words, and we look forward to seeing you at your next service appointment!

December 06, 2014

Worth the trip! After speaking with Alisa on the phone, my wife and I drove from Cincinnati to buy our new car. When we met in person, her genuine friendliness was i More

by dkolb513
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Bogale, Jeff Jackson, Megan DeWitt, Alisa Gerton
Dec 08, 2014 -

Mercedes-Benz of Louisville responded

Thank you for taking the time to travel from Cincinnati to visit our dealership! We certainly appreciate your business and Alisa will be appreciative of this kind review. It is wonderful to hear that your buying experience was great and free from any issues. Alisa is a valued member of our team and we are lucky to have her.Thank you for doing business with us and we look forward to working with you again in the future!

December 05, 2014

Great buying experience! I contacted the dealer via the internet regarding a used vehicle for sale. Kareem Dailey reached out quickly, answered my questions and one quick call More

by gaharrigan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kareem Dailey
Dec 08, 2014 -

Mercedes-Benz of Louisville responded

We are certainly happy to hear that you had a smooth experience working with Kareem Dailey! Thank you for taking the time to leave us your positive feedback as Kareem will be appreciative of your kind words. At Tafel, we truly strive to make sure we can accommodate all of clients needs and we are thrilled that your online experience went well. Enjoy your new vehicle!

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