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Mercedes-Benz of Massapequa
Amityville, NY
1,478 Reviews
About Mercedes-Benz of Massapequa - New & Used Luxury Car Dealership on Long Island
If you're going to buy a new Mercedes-Benz at Mercedes-Benz of Massapequa, serving Hungtington, Smithtown, Long Beach and Amityville, or take your car in for routine maintenance or an auto repair, you probably want to know a little bit about us. Makes sense.
Mercedes-Benz of Massapequa, located at 101 E. Sunrise Highway, Amityville, NY 11701 Massapequa, New York is happy to tell you that we've been serving the Hungtington, Smithtown, Long Beach and Amityville area for longer than many of you might have owned your current car. With those years comes invaluable expertise, which we put to your advantage. We're not just talking acumen on new Mercedes-Benz models, but used cars, service and auto repairs and perhaps most importantly - Mercedes-Benz financing.
We hand pick each member of the Mercedes-Benz of Massapequa team for their high level of competency, vast knowledge base, eagerness to learn late-breaking technology, ability to relate to drivers from all walks of life, and commitment to keeping Mercedes-Benz of Massapequa a pressure-free environment, which if you ask many of our patrons, makes us a dealership in the rough.
Of course the best way to see for yourself the distinct experience you'll have at Mercedes-Benz of Massapequa is to explore our new Mercedes-Benz models; used cars; service department; financing; certified car parts and, of course, our showroom located at 101 E. Sunrise Highway, Amityville, NY 11701 Massapequa, New York.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
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Showing 1,478 reviews
October 09, 2020
I was pleased with the service. I commend this place for a job well done. I have been a customer for 10 years and I wish to stay with Benz. a job well done. I have been a customer for 10 years and I wish to stay with Benz. More
by Smondelus190
Employees Worked With
Helpful October 07, 2020
Everything was perfect from, The ease of making my appointment with my advisor Vivian, to pulling up and getting immediate attention. They had me in and out of the dealership in 15 minutes I was commu appointment with my advisor Vivian, to pulling up and getting immediate attention. They had me in and out of the dealership in 15 minutes I was communicated with after they perform diagnostics and it was very upfront and clear what needed to be done and what the associated costs were. My vehicle was done within the same day as promised I pulled in my receipt was ready for me I paid I left. I could not ask for a better experience thanks to my advisor Vivian. More
by Staci Collins
Employees Worked With
October 05, 2020
I came to massapequa after terrible service at another mb dealer. What a difference. Great customer service, polite, friendly, smart and safe! They even washed and sanitized my car. dealer. What a difference. Great customer service, polite, friendly, smart and safe! They even washed and sanitized my car. More
by cverde11530
Employees Worked With
Anselmo
October 01, 2020
Victoria Gilley was professional and in constant contact about my vehicle. I’ve been to different Mercedes locations and by far Massapequa has Best customer service and pictures of problem and what need about my vehicle. I’ve been to different Mercedes locations and by far Massapequa has Best customer service and pictures of problem and what needs to be serviced. More
by Jenjen
Employees Worked With
Victoria Gilley
September 29, 2020
Service was fineI found it very tacky charging me 4.17 Service was fine I found it very tacky charging me 4.17 for gas when I bought a 60k car That was the first time that has ever happened and this is m Service was fine I found it very tacky charging me 4.17 for gas when I bought a 60k car That was the first time that has ever happened and this is my second Benz More
by Sberger17
Employees Worked With
September 29, 2020
I had a pleasurable experience dealing with Vish. He was friendly and knowledgeable and had no problem allowing me to take the pre owned car I was interested in to a nearby mechanic for a thorough inspectio friendly and knowledgeable and had no problem allowing me to take the pre owned car I was interested in to a nearby mechanic for a thorough inspection. Pricing was transparent and there was no laundry list of hidden fees on the final bill. I had a problem with the car only including one smart key. A replacement would have costed me close to $400, so I insisted that I be compensated for it. The dealership eventually did the right thing by offering a replacement spare key at no charge. Overall I am satisfied with my experience at this dealership and I would do business with Vishnu again. More
by Sc_glacier
Employees Worked With
September 26, 2020
It is always a pleasure to interact with the Service Department. My advisor, Vivian, helps me identify what is needed. She ensures that my time is not wasted sitting around waiting for others. All Department. My advisor, Vivian, helps me identify what is needed. She ensures that my time is not wasted sitting around waiting for others. All of the individuals, when you drive, know what they are doing and facilitate the process More
by Johntd
September 25, 2020
Vish was very good, was listening and tried to put me in the right car...and took care of everything he said he would. Very nice manners, a pleasure really. Eric had great energy and a good air about him the right car...and took care of everything he said he would. Very nice manners, a pleasure really. Eric had great energy and a good air about him as he reviewed the car features with me. More
by fred G
September 25, 2020
Service advisors are not available to pick up the phone to talk to. They use the answering machine too much! My advisor got my Address wrong and made it difficult to get a change. My car was returned after to talk to. They use the answering machine too much! My advisor got my Address wrong and made it difficult to get a change. My car was returned after service without a car wash very inconvenient! More
by fvirgadentist
Employees Worked With
John
