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Mercedes-Benz of Midlothian

Midlothian, VA

4.6
1,471 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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12200 Midlothian Tpke

Midlothian, VA

23113

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Showing 1,471 reviews

April 25, 2025

Good service overall through the years. Fair and honest on what is recommended and needed for maintaining the vehicle. More

by CWEJERRY
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Cheyene
April 25, 2025

Always great service at Midlothian Mercedes. Just had both our cars serviced 1 for inspection and service and the just for service. More

by TTAMST29
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Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

I Scheduled a simple State Inspection, and received a rejection sticker because the service guy stated one of my fog lights was not working properly ($95) and the signal light on the driver mirror was no More

by Sunflower
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Recommend Dealer
No
Employees Worked With
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Excellent service and kept me informed as to the problem and progess.process. everyone courteous and friendly. More

by Cjgallag
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Recommend Dealer
Yes
Employees Worked With
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Choosing a car dealership can be a daunting task, with numerous factors to consider such as customer service, vehicle selection, pricing, and overall experience. I’ve been doing business with this dealer More

by acctgirl85
Recommend Dealer
Yes
Employees Worked With
Frank Costa II
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

I love taking my Mercedes to the midlothian location. The staff here is very nice and exceptional!!! More

by Danisha0322
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Recommend Dealer
Yes
Employees Worked With
Cheyne
April 24, 2025

Awesome customer service as usual. Cheyne is a rockstar, it's so nice to have a dealer service department that communicates to the customer the way they do. More

by TDAVIS30
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Recommend Dealer
Yes
Employees Worked With
Cheyne Hoke
April 24, 2025

Cheyene was my service rep and his knowledge & service was first class. Would highly recommend him. More

by nasrmsses2
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Recommend Dealer
Yes
Employees Worked With
Cheyene
April 24, 2025

Derive beyond expectations, Will always go here for any services needed , the attentiveness to details is awesome More

by doreg3
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Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Great and timely service. Got my vehicle in and out in the same day and communicated well. More

by JAY.A.HODGE
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Recommend Dealer
Yes
Employees Worked With
Ashley Smith