Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Midlothian
Midlothian, VA
1,527 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,527 reviews
May 15, 2025
Mercedes Dealership on Midlothian provides excellent service. Staff is courteous and professional. I would recommend service. Staff is courteous and professional. I would recommend More
by jeanrobert34
Verified CustomerEmployees Worked With
May 15, 2025
Our experience was very pleasant at Mercedes Benz of Midlothian. Our salesman Austin was polite and very accommodating as well as the finance manager Brian. Midlothian. Our salesman Austin was polite and very accommodating as well as the finance manager Brian. More
by QUINNBEV
Employees Worked With
Austin Brian
May 15, 2025
Great service Nicole was thoughtful and thorough. I know my car will be well taken care of so I trust Benz Midlothian I know my car will be well taken care of so I trust Benz Midlothian More
by Deborah JS
Employees Worked With
May 15, 2025
Always a pleasure working with them, they go above and beyond to please meet my needs! beyond to please meet my needs! More
by letitiaandcompany
Employees Worked With
May 14, 2025
Dealt with an excellent and knowledgeable salesman and the dealership was top notch and very professional. the dealership was top notch and very professional. More
by tmorton
Employees Worked With
May 14, 2025
I like that they help me stay on schedule with my maintenance schedule for my vehicle. maintenance schedule for my vehicle. More
by Nthomas
Employees Worked With
May 14, 2025
quick. . Tarik knew helped us and knew what we wanted and took care of us.. . Tarik knew helped us and knew what we wanted and took care of us.. More
by MLQ99
Employees Worked With
May 12, 2025
Well organized, very professional, relaxed atmosphere. Knowledgeable about my.vehicle and why I was there. Kept me appraised during my wait. Customer lounge is clean and well appointed and bathroom was cl Knowledgeable about my.vehicle and why I was there. Kept me appraised during my wait. Customer lounge is clean and well appointed and bathroom was clean. Coffee and water was available. Other than the high cost of maintenance, my visit was enjoyable. More
by SAM@SDMCKINNEY.COM
May 12, 2025
My two year experience with Mercedes- Midlothian has been nothing short of amazing. Great customer service, my car is always ready within a couple of hours to 3 business days depending on what the issue is. nothing short of amazing. Great customer service, my car is always ready within a couple of hours to 3 business days depending on what the issue is. I recently had a few things done on my car and thought it would take a long time and I was back on the road in two days. More
by stephenleonard34
May 12, 2025
Friendly staff. Quick time estimate on completion. Very Impressed! Super pleased. Highly recommend. Will go back for additional services and to return my leased vehi Quick time estimate on completion. Very Impressed! Super pleased. Highly recommend. Will go back for additional services and to return my leased vehicle. More
by Loree
Employees Worked With
Shane
