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Mercedes-Benz of Midlothian
Midlothian, VA
1,713 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,713 reviews
Verified Customer
August 08, 2025
Mercedes Benz Of Midlothian has an Excellent Customer Service and Service Department. Scheduling is never a problem and they will always accommodate you. Thanks,Jim Service and Service Department. Scheduling is never a problem and they will always accommodate you. Thanks,Jim More
by IAGAL77
Employees Worked With
August 07, 2025
I am always satisfied with the service and wouldn't take my vehicle anywhere else. my vehicle anywhere else. More
by Beautiful soul
August 05, 2025
Service done on time as planned. Shared video was useful. Facilities comfortable. Adviser helpful. Car returned washed. Shared video was useful. Facilities comfortable. Adviser helpful. Car returned washed. More
by krystof.mocala
Employees Worked With
August 04, 2025
The facilities are clean and the pre-sale inspection was very thorough with a video showing the different issues. very thorough with a video showing the different issues. More
by DANPRINGLE0
Employees Worked With
Other Employees :
I believe the tech who looked at the car and did an excellent job was Jim
August 02, 2025
After a very poor experience last year, I was very pleased with Nicole and the team. pleased with Nicole and the team. More
by sprior0
Employees Worked With
August 01, 2025
Excellent service, sincere interest in making things right. They take pride in their work and want the customer happy. right. They take pride in their work and want the customer happy. More
by SPIKENFINNEGAN
