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Mercedes-Benz of Midlothian

Midlothian, VA

4.7
936 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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12200 Midlothian Tpke

Midlothian, VA

23113

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Showing 936 reviews

July 28, 2021

Our service manager was outstanding. I appreciate him working with our tight schedule. I did have to drive 40 minutes to get the appointment with the service person. The people who book the appointme More

by Coach1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2021

I would recommend Mercedes-Benz to all of my friends. I am so happy with my GLB 250 and always have friendly people to help me More

by dantravmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Cochran
July 21, 2021

Excellent service and attention to detail. Chris Moss did an awesome job patiently attending to our needs to make our purchase decision. Great all around experience More

by NA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
July 21, 2021

Courteous and professional services each visit with Whole team especially Brian and Travis. Loyal customer discounts where applicable appreciated. Have bought my last two cars here More

by Pwright06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Melton
July 12, 2021

Friendly, personable, and quick service. Will definitely return and go to this location for any of my needs. I like how you get emailed and texted all the details and prices. More

by Palexnder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2021

Very efficient and timely service. They worked me into their schedule. I will absolutely use them again without hesitation. They were very courteous and professional. More

by branch_david
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service dept
July 06, 2021

Tink Doyle was amazing! She made us feel right at home and made everything so easy! From the initial call to the dealership, to test drives, financing and driving the car off the lot….it was seem less! More

by Cameron.colestock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tink Doyle
July 05, 2021

I worked with Chris Moss and my experience could not have been better. He was very nice and informative and very responsive to any questions. I would definitely come back! More

by ptorie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Moss
June 30, 2021

Scheduling and working with Service Advisor Brian Parker an absolute pleasure and he ensured the accomplishment of the service in the face of several obstacles and cheerfully did so. Service Technician Z More

by wjm3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brain Parker, Zachary VanCampenhout
June 23, 2021

Great car buying experience! Tink was amazing to work with, as was I believe his name was Jon who went over all of the numbers. I love my GLC300! And Tink took her time in showing me how everything work More

by davidsheila4487
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tink, Jon
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