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Mercedes-Benz of Midlothian
Midlothian, VA
878 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 878 reviews
October 22, 2020
My experience with Mercedes Benz southside is always pleasant and professional I like the fact that during this COVIC time in our lives Brian Parker went out of his way to explain how effectively and pleasant and professional I like the fact that during this COVIC time in our lives Brian Parker went out of his way to explain how effectively and efficiently the loaner cars are cleaned once a patron uses the car. I did appreciate that explanation during my time in the loaner car. More
by jjonesba02
Employees Worked With
worked with Bryan and another gentleman who took in my loaner but did not get his name
Helpful October 14, 2020
Allan the service advisor was excellent.The mechanic guys in the service department were awesome.Please give all of them a raise they deserve it for all there hard work. in the service department were awesome.Please give all of them a raise they deserve it for all there hard work. More
by Millsrdss2008
Employees Worked With
The mechanics all deserve a big raise for working so hard
October 11, 2020
Mr. Martz was friendly and it only took a day to have the mechanical issue resolved. All was paid under the Mercedes Benz extended guarantee. mechanical issue resolved. All was paid under the Mercedes Benz extended guarantee. More
by Josluirey
Employees Worked With
Mr. JD Martz
October 10, 2020
Excellent service as always, everyone from the general manager, assistant general manager, service manager, service advisors, to the techs are always willing to go above and beyond for me as well as other manager, assistant general manager, service manager, service advisors, to the techs are always willing to go above and beyond for me as well as other customers. More
by AMG
October 09, 2020
Love my new Mercedes! Such an amazing car! Everyone at the dealership provided a superior experience. So helpful and able to answer all of my questions. the dealership provided a superior experience. So helpful and able to answer all of my questions. More
by marty.kilgore
Employees Worked With
Chris and Ron
October 07, 2020
Great timely service always from Mercedes-Benz in Midlothian. I will continue to have my car serviced at this great dealership! Five Stars! Thanks, Lou Carey Midlothian. I will continue to have my car serviced at this great dealership! Five Stars! Thanks, Lou Carey More
by Loucarey
October 01, 2020
Friendly and Quick Service. I appreciate Travis always providing a clear explanation of the work and the follow up communication on updates and completion. The text message communication of reminders is a providing a clear explanation of the work and the follow up communication on updates and completion. The text message communication of reminders is a great feature. More
by CToppin78
Employees Worked With
Travis Melton
September 30, 2020
The service rep was very friendly and the dealership was clean. They got you in on time and explained what type of service they will be performing. They presented a clean car when I picked it up. clean. They got you in on time and explained what type of service they will be performing. They presented a clean car when I picked it up. More
by kevinar7
Employees Worked With
Brian in Service Department
September 24, 2020
My wife LOVES picking up the car after any kind of service is performed! Service dept is friendly, clean and everyone is professional. Easy to recommend to others. service is performed! Service dept is friendly, clean and everyone is professional. Easy to recommend to others. More
by Jim
Employees Worked With
Brian Parker
