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Mercedes-Benz of Midlothian
Midlothian, VA
1,812 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,812 reviews
Verified Customer
January 31, 2025
Excellent service by all especially the shuttle driver and service adviser. This is a gret team and service adviser. This is a gret team More
by WACS1
Employees Worked With
January 31, 2025
Shane(? ) and Tink went out of their way to be helpful. Shane did a great job getting the Geico adjuster to agree to my claim! Great work, great service! ) and Tink went out of their way to be helpful. Shane did a great job getting the Geico adjuster to agree to my claim! Great work, great service! More
by PRHYLAND
Employees Worked With
Tink, Shane
January 31, 2025
They took time to explain the issues and ultimately made things right, which I appreciate. things right, which I appreciate. More
by BROOKEANNEHUNTER
January 28, 2025
I received a. video from the technician that showed me what work needed to be performed to repair my vehicle. The video was very informative and service advisor, video from the technician that showed me what work needed to be performed to repair my vehicle. The video was very informative and service advisor, Scott Lambert was also courteous and helpful during the repair process. More
by SHERLOCKBRUCE2
Employees Worked With
Scott Lambert
January 26, 2025
Excellent service! Excellent customer service! We appreciate it! Thanks for all you do! It was quick and great service! Excellent customer service! We appreciate it! Thanks for all you do! It was quick and great service! More
by RENUSHARMA1166
Employees Worked With
Other Employees :
Scott Lambert, Alan Mansfield
January 26, 2025
Extremely positive experience leasing my new EQS from this dealership. Low pressure, very responsive and knowledgeable, and a great deal, too. Would highly recommend. this dealership. Low pressure, very responsive and knowledgeable, and a great deal, too. Would highly recommend. More
by SCOTTMMELVILLE
Employees Worked With
Isaiah Cotton
January 26, 2025
I had a great service experience at Mercedes Benz of Midlothian and will gladly return for future service visits! Midlothian and will gladly return for future service visits! More
by mattinpotsdam
