Mercedes-Benz of Midlothian

Dylan is a terrific salesperson. He knows the product well and takes the time to understand his customer’s desires and needs so he can best match the right car to the customer. Jon B He knows the product well and takes the time to understand his customer’s desires and needs so he can best match the right car to the customer. Jon Barker also does a nice job. More

This was my 2nd pre-owned GLS from this dealership, and I was very happy with my service manager. She was extremely understanding of the service that was needed and helped to facilitate a solution for repair was very happy with my service manager. She was extremely understanding of the service that was needed and helped to facilitate a solution for repair. I am grateful to the pre-owned service line manager, who was also receptive and extremely helpful in helping me achieve resolution. More

Overpriced labor charges ,are ridiculous! Why would anyone be happy with paying $175 for parts and $900 for labor 🤔 xxxxing insane .no discounts for veterans or first responders. Or Senior Why would anyone be happy with paying $175 for parts and $900 for labor 🤔 xxxxing insane .no discounts for veterans or first responders. Or Seniors!! More

Kind, courteous, professional, knowledgeable. Scott is a great service technician. He always has a kind word Scott is a great service technician. He always has a kind word More

All staff members and associates were extremely polite and helpful. This started with the receptionist at the door to my sales advisor (Wayne) and the financial advisor (Jenna). I also purchased rubber and helpful. This started with the receptionist at the door to my sales advisor (Wayne) and the financial advisor (Jenna). I also purchased rubber protective mats for my new GLE 350, and the woman in the parts department was extremely efficient, along with the young man who installed the protective mats for me. I apologize for not recalling their names. More

As usual, the service experience was great. I do wish they would reestablish their loaner cars. That makes getting service easier. I do wish they would reestablish their loaner cars. That makes getting service easier. More

Scott was my service manager and he was wonderful to work with. My car needed a lengthy service and it took weeks to complete but he made sure I had a car to drive during that time and my car was delivered with. My car needed a lengthy service and it took weeks to complete but he made sure I had a car to drive during that time and my car was delivered in great condition! More

Tarek was excellent! Within 10 minutes of being at the dealership he had me test driving a GLE 350. I have been researching cars for almost a year and Tarek helped me mak Within 10 minutes of being at the dealership he had me test driving a GLE 350. I have been researching cars for almost a year and Tarek helped me make the decision on buying a Mercedes. The process of buying the car was simple and stress free. He has also made himself available to show me some of the features of the car after buying the car. More

It was very good good work thank you all for the work God bless you all bless you all More

Frank is an excellent guy with lots of emotional intelligence and business skills. I will recommend him to anyone . intelligence and business skills. I will recommend him to anyone . More