Mercedes-Benz of Midlothian

A true buying experience Kathleen and everyone else we dealt with at the dealership were exceptional! She made the buying process comfortable and smooth. She was able to answ Kathleen and everyone else we dealt with at the dealership were exceptional! She made the buying process comfortable and smooth. She was able to answer all of our questions. I will definitely return to this dealership for future automobile purchases. More

Exceptional support always have great service when coming to the dealership. Brian is especially cognizant of customers needs and is always willing to go the extra mile. always have great service when coming to the dealership. Brian is especially cognizant of customers needs and is always willing to go the extra mile. More

Courteous and to the point Arrived on time greeted by a friendly associate car went in I waited for about an hour before car was done. Great service and peaceful waiting area. Arrived on time greeted by a friendly associate car went in I waited for about an hour before car was done. Great service and peaceful waiting area. More

Very customized on time response and support. Excellent! I was really satisfied with Midlothian dealership by very customized on time response and support. I bought two MB in success. One lease GLE E350 and I was really satisfied with Midlothian dealership by very customized on time response and support. I bought two MB in success. One lease GLE E350 and one All new E300 ownership. Every experience was wonderful to me who is new comer to US. Special Thanks to Brandon Beckner and Strong recommend! More

car in for scheduled maintenance and inspection I just switched to your dealership as it is closer to my new residence. My new service man is Travis Melton and he is good. He was very personable, I just switched to your dealership as it is closer to my new residence. My new service man is Travis Melton and he is good. He was very personable, business like and helpful. One of the things that really impressed me about him is that when he put me in the loaner car he gave me explicit directions on things I needed to know about this new car that were not the same on mine, so I felt comfortable and confident driving away. That is something one doesn't think about very often, but it is important when it happens! Also, getting in touch with me was a challenge that Travis met with a smile. Between a cell phone and a home phone that were never in the right place that day, he ended up leaving multiple messages all over. I apologized but he took it as all in a day's work - what a man! I'm glad this dealership is on my side of town! More

Fantastic Service They got me in and out and I was able to run errands the rest of my day. I really enjoyed the beverages while I waited. They were very refreshing and They got me in and out and I was able to run errands the rest of my day. I really enjoyed the beverages while I waited. They were very refreshing and timely. More

Always professional and informative. Always treated with respect and service staff are always knowledgeable about the problems with the vehicle. Sometimes wait times may be longer than e Always treated with respect and service staff are always knowledgeable about the problems with the vehicle. Sometimes wait times may be longer than expected but that is going to happen. More

Professional and respectable Wil Turner was courteous, responsive, and very knowledgeable of the used car I was purchasing (even though it was not a Mercedes). We were able to re Wil Turner was courteous, responsive, and very knowledgeable of the used car I was purchasing (even though it was not a Mercedes). We were able to reach an agreeable price with an absolute minimum of negotiations. More

Wayne Booth was an excellent salesperson. My wife hates the overall experience of buying a car but Wayne was courteous and professional. He allowed her to drive as many vehicles as she wanted My wife hates the overall experience of buying a car but Wayne was courteous and professional. He allowed her to drive as many vehicles as she wanted and never put pressure on her to buy. He did an outstanding job More

Great service department! The service department is excellent. Exceptional attention from Brian Parker. He has helped us multiple times & has always been courteous & attentive The service department is excellent. Exceptional attention from Brian Parker. He has helped us multiple times & has always been courteous & attentive to our needs. The service is performed in a timely manner & they let me know immediately when the work is completed. More