Mercedes-Benz of Novi

Happy with service I've been coming to this dealership since 2013 and have never received anything but great customer service. Service work performed on vehicle is alway I've been coming to this dealership since 2013 and have never received anything but great customer service. Service work performed on vehicle is always done within time allotted. Everyone is very congenial; greeted promptly upon arrival. The restrooms are clean and the waiting room is very accommodating. Thank you, Jacqueline More

Recommendation for Kimberley McNett Kimberley McNett is a remarkable salesperson.She has a good mastery about the vehicle,was very helpful and took time to transfer her knowledge to us. Kimberley McNett is a remarkable salesperson.She has a good mastery about the vehicle,was very helpful and took time to transfer her knowledge to us. I would highly recommend her. More

Good experience I am buy from this dealer for years and all time I got good customer service with respect and professional all my questions be answered I am very happ I am buy from this dealer for years and all time I got good customer service with respect and professional all my questions be answered I am very happy With the service. More

Extremely Happy! This is the third car I’ve leased through Noor and with each time.. she only makes the process easier and more exciting! She has great customer servic This is the third car I’ve leased through Noor and with each time.. she only makes the process easier and more exciting! She has great customer service, is very friendly and so helpful with everything. I definitely recommend using Noor. She’s amazing! More

Top level Sales Appreciated Eric Wheeler’s professionalism and knowledge. Second car purchase from him. Plan to be back when it is time for #3. Thank you very much Appreciated Eric Wheeler’s professionalism and knowledge. Second car purchase from him. Plan to be back when it is time for #3. Thank you very much. More

Wonderful experience! Eric Wheeler is simply the best!! I have special needs and he kind, patient, and extremely helpful!! I would recommend Eric and Mercedes Benz of Novi Eric Wheeler is simply the best!! I have special needs and he kind, patient, and extremely helpful!! I would recommend Eric and Mercedes Benz of Novi to anyone!! More

Kimberly was a pleasure to work with ! She went over and beyond to make sure I was completely satisfied and happy with my purchase. She accommodated me with my hectic schedule. My kids fell She went over and beyond to make sure I was completely satisfied and happy with my purchase. She accommodated me with my hectic schedule. My kids fell in love with her little Benzi and can’t wait to visit her again . She’s a pleasure to work with !!!!!! More

Poor communication and untrustworthy After visiting this dealership and test driving a vehicle twice, I made an offer and was told it was accepted. Then I received a call stating that the After visiting this dealership and test driving a vehicle twice, I made an offer and was told it was accepted. Then I received a call stating that the vehicle could not be sold and was being sold on the secondary market. Then I was told that in fact the vehicle was sold to someone on line. The same vehicle is now back on the website for sale again. More

A great experience with MB of Novi! Everyone was friendly and helpful, all around, a very pleasurable experience! I would recommend this salesman to all of my friends. See Mercedes-Ben Everyone was friendly and helpful, all around, a very pleasurable experience! I would recommend this salesman to all of my friends. See Mercedes-Benz of Novi! More

Peter Conyers Peter Is an excellent sales person who is personable, knowledgeable and sensitive to the need of the individual he is working with. A real asset to th Peter Is an excellent sales person who is personable, knowledgeable and sensitive to the need of the individual he is working with. A real asset to the dealership organization More