Mercedes-Benz of Novi

Noor Kalasho Namou was the salesperson that we worked with on the purchase of our 2014 Mercedes E350. She did a fantastic job with helping us through every step of the purchase. The car was ready for d with on the purchase of our 2014 Mercedes E350. She did a fantastic job with helping us through every step of the purchase. The car was ready for delivery as promised, and her attentiveness to the transaction made us feel as if we were the only customers that mattered. We would highly recommend Ms. Namou and Mercedes-Benz of Novi! More

Noor was so helpful when I leased my beautiful S550. She was attentive to my needs and found just the perfect car for me at the RIGHT price!! She is an amazing saleswoman and I will always refer her to all was attentive to my needs and found just the perfect car for me at the RIGHT price!! She is an amazing saleswoman and I will always refer her to all my friends and colleagues! More

My husband and I enjoyed working with Noor Kalasho from the Mercedes-Benz of Novi. Very Friendly, great customer service and does all she can to make sure you got the perfect car. the Mercedes-Benz of Novi. Very Friendly, great customer service and does all she can to make sure you got the perfect car. More

I love my S-550 newly leased car. Noor Namou did an amazing job trying to sell the deal. If it wasn't for her persistance and great customer service, I would've probably ended up with leasing another c amazing job trying to sell the deal. If it wasn't for her persistance and great customer service, I would've probably ended up with leasing another car from another dealer. She's one that understands her customers needs and goes out of the way to accommodate them and make the deal. She's hard working, courteous, and a go getter. Noor worked hard and was quite patient to see that I got the car that's just right for me for a reasonable price. Thank you Noor for all your help and thanks to the manager as well! More

Its been a week and mercedes has not been returned. the service dept stated they would call, but no call and no loaner. Very disappointed. service dept stated they would call, but no call and no loaner. Very disappointed. More

Noor was very knowledgeable and was able to explain the differences between the cars I was considering. After I decided on the model and then the color she did not have it on her lot but researched and lo differences between the cars I was considering. After I decided on the model and then the color she did not have it on her lot but researched and located two. This was our 4th Mercedes so we expected special treatment and that is what we received. (She probably does this with all her customers). Having the late hours on Monday and the week-end hours gave us the opportunity to take our time and not feel rushed. We had a lease that we turned in the day it was due with complete ease. More

I absolutely love my C300. I have never driven a Mercedes before so I wasn't sure what would be a good fit for me. Kimberly suggested the C300 4matic Sports Sedan. I took it out for a test drive and fell in before so I wasn't sure what would be a good fit for me. Kimberly suggested the C300 4matic Sports Sedan. I took it out for a test drive and fell in love with it! I wasn't sure what features and accessories I needed/wanted. Again, Kimberly made some suggestions. They were perfect for me! I couldn't be more satisfied with my car and the customer service, knowledge and professionalism Kimberly provided. I would recommend Mercedes Benz of Novi and Kimberly Olson to anyone looking to buy a luxury vehicle. More

I have had only good experiences at MB of Novi. This visit was for purchase of another vehicle. I worked with Noor Namou and was very pleased. Noor was attentive and actually worked to make me happy w visit was for purchase of another vehicle. I worked with Noor Namou and was very pleased. Noor was attentive and actually worked to make me happy with my purchase. More

A most pleasant and friendly experience! I have nicknamed my new Mercedes 300 AWD after my salesperson, and it's name is "Noor". Each time I call or visit to ask a how-to question, Noor Namou an nicknamed my new Mercedes 300 AWD after my salesperson, and it's name is "Noor". Each time I call or visit to ask a how-to question, Noor Namou and the service department stafff have been very cordial and patient. Thank You! More

GREAT CUSTOMER SERVICE, EXCELLENT PRICE. I WOULD HIGHLY RECOMMEND THIS DEALERSHIP AND PARTICULARLY DEALING WITH NOOR KALASHO. SHE IS GREAT AND WILL WORK WITH YOU UNTIL YOU MEET YOUR BUDGET. I LEASED MY LOV RECOMMEND THIS DEALERSHIP AND PARTICULARLY DEALING WITH NOOR KALASHO. SHE IS GREAT AND WILL WORK WITH YOU UNTIL YOU MEET YOUR BUDGET. I LEASED MY LOVELY C300 IN DECEMBER/2012. THE PRICE WAS GREAT. SAME PRICE YOU WOULD LEASE A JUNK CHRYSLER. THAT'S ALL I CAN SAY!!! More