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Mercedes-Benz of Orange County powered by Benzel-Busch
Harriman, NY
1,027 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Time
Service Communication
Workmanship
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,027 reviews
September 08, 2025
It was difficult to figure out why my check engine light kept coming on, but the mechanics finally got it and I appreciate their time and effort. Special thanks to Emari for taking such excellent care of me kept coming on, but the mechanics finally got it and I appreciate their time and effort. Special thanks to Emari for taking such excellent care of me at all times. More
by adklein2005
Verified CustomerEmployees Worked With
Emari
September 06, 2025
Omar in service is excellent, courteous & professional. The sales Dept is very disappointing with the exception of Eric M, who was very good to deal with. I am very unhappy with our purchase experience, The sales Dept is very disappointing with the exception of Eric M, who was very good to deal with. I am very unhappy with our purchase experience, very unexpected from a Mercedes dealership. More
by MANDYRICHOB
August 30, 2025
I reside 8 miles from this dealership and am very pleased that I can depend on all the staff to service my 3 sprinters. that I can depend on all the staff to service my 3 sprinters. More
by ARTISANSHIPPING10
August 28, 2025
Thank you Mr. Scott Bateman for your Professionalism, time and patience explaining everything to me. Communication is key, especially with today’s Prices… Scott Bateman for your Professionalism, time and patience explaining everything to me. Communication is key, especially with today’s Prices… More
by MADAMROSS246
Employees Worked With
August 26, 2025
Omar is very professional courteous knowledgeable and an honest employee Everyone is always pleasant ie your staff ( the young ladies) at the service desk The area is always clean honest employee Everyone is always pleasant ie your staff ( the young ladies) at the service desk The area is always clean More
by AFLYNN33
Employees Worked With
August 26, 2025
My first experience with this dealership. I have leased many Mercedes and own one and lease another, currently. The service was horrible, recommending expensive and unnecessary repairs, which I have leased many Mercedes and own one and lease another, currently. The service was horrible, recommending expensive and unnecessary repairs, which I confirmed with another shop. More
by KDELEON0
Employees Worked With
Ron, Sevice
August 24, 2025
They were able to fix the issue that my vehicle was having and I was always kept informed throughout the process. having and I was always kept informed throughout the process. More
by ZM21514
Employees Worked With
August 24, 2025
Excellent service as always They picked up my car and dropped it off just great thanks dropped it off just great thanks More
by Labbella01
August 23, 2025
Scott in Service Department took care of me very well and got me out of there quickly. got me out of there quickly. More
by MAKRAIZA
Employees Worked With
August 22, 2025
Scott was awesome and restored my confidence in your shop. I usually go across the river for service, but Scott was highly competent and deeply through. I will be back due to that experience. shop. I usually go across the river for service, but Scott was highly competent and deeply through. I will be back due to that experience. More
by THESWARMLAX
