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Mercedes-Benz of Orange County powered by Benzel-Busch
Harriman, NY
1,222 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,222 reviews
December 20, 2025
Need to get customers in and out as soon as possible my car was done and sitting in return area for 30 minutes before I got checked out and on my way. car was done and sitting in return area for 30 minutes before I got checked out and on my way. More
by CHMCDONALD
Verified CustomerEmployees Worked With
December 20, 2025
Being there that day was the best part of my entire day! Go figure! Omar went above and beyond as well as everyone else. They make you feel like family! Go figure! Omar went above and beyond as well as everyone else. They make you feel like family! More
by dinacbarnhart
December 19, 2025
Add techs that can perform engine horsepower for amg so you don’t go anywhere else keep it in house viktor was excellent salesperson if i know anyone interested in buy a Benz I ll recommend you dealership you don’t go anywhere else keep it in house viktor was excellent salesperson if i know anyone interested in buy a Benz I ll recommend you dealership More
by jeffreykohnke
December 19, 2025
The staff members are awesome! They have always approached me along with other car owners, w/courtesy and professionalism. They have always approached me along with other car owners, w/courtesy and professionalism. More
by RUFF228
Employees Worked With
Other Employees :
Connor, Miguel and everyone else
December 16, 2025
I initially had the ML320 towed to Nanuet Mercedes (NY). They wanted to charge $2600 for replacing the transmission module, which is over $1100 more than 4 other dealers: I called my former dealers, Westmin They wanted to charge $2600 for replacing the transmission module, which is over $1100 more than 4 other dealers: I called my former dealers, Westminster of Broomfield and Denver Mercedes- these were my previous service companies before moving to NY. When I priced with these for dealers including Orange County Mercedes and Latham of Albany all were in range of $1500 range with 4 hours max service. Nanuet wanted 7 hours labor preapproved $2600. Nanuet would not lower their estimate to match 4 other dealers, So I moved the car to Orange County Merc - Orange County Serv agent Omar was excellent and kept me informed during the work More
by P.CREVELLO
Employees Worked With
December 15, 2025
Omar Martinez there when I need help I call he says, I got you.It's a beautiful thing. Mercedes bands of Orange County. What more can I say? Top Notch. got you.It's a beautiful thing. Mercedes bands of Orange County. What more can I say? Top Notch. More
by TMURRAY2794HUH
December 10, 2025
Great People and Great service. Easy communication. Drop off and checkin process was easy and loaner pick up timely. Easy communication. Drop off and checkin process was easy and loaner pick up timely. More
by dsmith328.ds
December 10, 2025
Good customer service . First time here for me . Omar take care of me and he did great . Thanks so much First time here for me . Omar take care of me and he did great . Thanks so much More
by MANABE0802
December 10, 2025
This is my second time purchasing a vehicle from Eric. I guess that’s all that needs to be said!👍🏾 I guess that’s all that needs to be said!👍🏾 More
by BBEEJAYII
