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Mercedes-Benz of Orange County powered by Benzel-Busch
Harriman, NY
954 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 954 reviews
October 19, 2024
Omar handled all situations professionally and effectively. I had an amazing experience and they got my repairs and service done within the promised time frame! effectively. I had an amazing experience and they got my repairs and service done within the promised time frame! More
by DENNISM5
Verified CustomerEmployees Worked With
October 19, 2024
Sadly, my service consultant left the dealership 2 years ago and I was not notified despite leaving several texts and emails. I started going to another dealership. Omar himself was attentive, friendly, and ago and I was not notified despite leaving several texts and emails. I started going to another dealership. Omar himself was attentive, friendly, and seems professional. More
by JDAS23
Employees Worked With
October 19, 2024
Service was great ! ! Frankie promptly addressed the issue and my car was ready within 24 hours Great work ! ! Frankie promptly addressed the issue and my car was ready within 24 hours Great work ! More
by aurelienjeanty
Employees Worked With
October 19, 2024
Great customer service and we’re easy to work with. Also, did great work on my car to make sure it was perfect when I got it back. Also, did great work on my car to make sure it was perfect when I got it back. More
by BRODY
October 17, 2024
Great service. Fast. Understanding. Just wish repair cost was a little more affordable. Thank you Fast. Understanding. Just wish repair cost was a little more affordable. Thank you More
by Rockland express llc
October 17, 2024
Very happy with new service manager. Showed care about my concerns and assured me he will do his best to look into issue. Showed care about my concerns and assured me he will do his best to look into issue. More
by OBORIA
October 16, 2024
My interaction with everyone was friendly and respectful. Although my car was not wash as promise, the overall service was good. Although my car was not wash as promise, the overall service was good. More
by EPARKS2
Employees Worked With
October 16, 2024
The service rep is very helpful and conscientious in attending to the needs of my car. attending to the needs of my car. More
by jbmacjr
Employees Worked With
October 16, 2024
Victor was very kind and helpful. Victor ensured my buying process was smooth and as quick as possible ! Thank you! Victor ensured my buying process was smooth and as quick as possible ! Thank you! More
by Princess
Employees Worked With
October 15, 2024
I recently had the pleasure of visiting Mercedes Benz of Orange County, and I must say the experience was exceptional from start to finish. One person who made a big difference was Nick. He’s a true profess Orange County, and I must say the experience was exceptional from start to finish. One person who made a big difference was Nick. He’s a true professional and a straight shooter—exactly the kind of person you want to deal with when making such a big purchase. He was honest, transparent about pricing, and really made me feel confident in my decision. The dealership had a great selection of vehicles, and Nick took the time to walk me through different models, ensuring I found the perfect one for my needs. The entire team was attentive and welcoming, but Nick’s no-nonsense approach made the car-buying process smooth and stress-free. This highlights Nick’s professionalism while keeping the tone positive! More
by DIRONDARODRIQUES
Employees Worked With
