Mercedes-Benz of Orange County powered by Benzel-Busch

Omar was great. Very polite and professional. The women at the front desk were also very polite and professional. The overall experience was pretty good. One o Very polite and professional. The women at the front desk were also very polite and professional. The overall experience was pretty good. One of the service/sales people was a little rude though - I took a bunch of tea bags for myself and he stopped me from taking them. Really? I just paid almost $500 for the service and you guys can't spare tea bags? You have already done away with your snacks (almost every time I have come into the dealership there are no snacks). Let your customers take what we want. I am sure you guys make enough from the customers to replenish stuff. We are PAYING for these services. It is not as though we are coming into the dealership and taking the snacks and lounging around the dealership without paying for service first. Usually, people come in or leave their car at the dealership for a reason. More

It was an amazing experience dealing with Victor. I was nervous at first making a deal and buying a car basically by phone from another state but Victor made this experience effortless. I can’t say e I was nervous at first making a deal and buying a car basically by phone from another state but Victor made this experience effortless. I can’t say enough about Victor he eased my mind from the beginning ensuring I was in great hands and I was. This was the most pleasurable experience I’ve had with purchasing a car. I would recommend Victor to anyone looking for a great experience buying a car he’s the best. More

From start to finish,Everything was handled with excellence! All dealership members treated me like family! excellence! All dealership members treated me like family! More

Second car in the family to be serviced recently. Both experiences were top notch. Everything from scheduling to pick up was first rate. Communication was the key. Both experiences were top notch. Everything from scheduling to pick up was first rate. Communication was the key. More

E'Mari Davis was really great and responsive. Helped me arrange a rental and a ride to and from the rental company. This was the best service I have ever received at a Mercedes Service center a Helped me arrange a rental and a ride to and from the rental company. This was the best service I have ever received at a Mercedes Service center and I have owned my car since 2006. More

Excellent service center for your Mercedes Benz vehicles. Friendly & helpful staff that will assist you with all your service needs. Friendly & helpful staff that will assist you with all your service needs. More

My experience with Victor was amazing. I was looking for a vehicle he was able to get me into a new vehicle, did almost everything by phone all I need was to pick up my new car. A month I was looking for a vehicle he was able to get me into a new vehicle, did almost everything by phone all I need was to pick up my new car. A month after that I recommended a new client that is super happy with the service that Victor offered. I highly recommend him. Once again. Thank you Victor. More

Smooth process. Called, got the quote for new windshield. Omar explained the process, ordered parts and scheduled service. Great experience Called, got the quote for new windshield. Omar explained the process, ordered parts and scheduled service. Great experience More

From initial phone call for repair to pick up, Scott and company were incredible. Scott kept me informed and really went out of his way to provide superior customer service! company were incredible. Scott kept me informed and really went out of his way to provide superior customer service! More

Awesome personalized service! Wonderful team members who take the time to sit down and talk with you. Wonderful team members who take the time to sit down and talk with you. More