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Mercedes-Benz of Orange County powered by Benzel-Busch
Harriman, NY
1,005 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,005 reviews
June 29, 2025
Good service every time I come for service my service advisor e! Mari davis greets me with a smile he helped me figure out some things in my truck thank you advisor e! Mari davis greets me with a smile he helped me figure out some things in my truck thank you More
by JUSTCALLMEDUBA
Verified CustomerEmployees Worked With
E!Mari davis
June 28, 2025
Very clean, polite staff and organized with their schedule of their service department. My vehicle was successfully serviced cleaned. schedule of their service department. My vehicle was successfully serviced cleaned. More
by BULLAROJAMES
June 28, 2025
Last year they told us that if we want the car detailed, we need to reserve in advance We called in advance, and they told us that we need to leave the car there the whole day. We only needed servicing and we need to reserve in advance We called in advance, and they told us that we need to leave the car there the whole day. We only needed servicing and inspection otherwise, maybe a 2-hour wait. We dropped the car off at 9:45, maybe 15-20 minutes late. They drove us to the mall, Woodbury Commons, where we spent the day. At 3:30 they called and told us that the did not have time to detail the car. They did pick us up graciously. After I brought the car home, I realized that they did not turn of the Service A0 needed light. More
by mlangbert
Employees Worked With
June 27, 2025
Another smooth and exceptional service. Drop off service made a great benefit for us. As always, thank you!! Drop off service made a great benefit for us. As always, thank you!! More
by chrzico
Employees Worked With
June 22, 2025
Visit went smoothly. In and out with loaner and back in a cpl days to pick up repaired vehicle. Great coffee BTW In and out with loaner and back in a cpl days to pick up repaired vehicle. Great coffee BTW More
by SHAMROCK914
Employees Worked With
June 21, 2025
Had an unsolved issue on my car, tried twice at an other dealership. Scott took my car, solved the issue in a couple of hours. Even had a loaner for the few hours my car was in ! + Scott was very clear in t dealership. Scott took my car, solved the issue in a couple of hours. Even had a loaner for the few hours my car was in ! + Scott was very clear in technical explanations about what was wrong with my car, and patient. More
by maxime
June 18, 2025
From start to finish everyone was friendly, helpful and courteous. Best Mercedes dealership around. Others should take mboc lead! courteous. Best Mercedes dealership around. Others should take mboc lead! More
by jets5757
Employees Worked With
June 14, 2025
Professional communicated well. ., gave informative and updates pertaining to my vehicle and the insurance company. ., gave informative and updates pertaining to my vehicle and the insurance company. More
by APRYL21B
June 13, 2025
Great service soon as I walked in someone was there to greet me I met with Victor from the sales department he took me out for a test drive in some cars overall service was great greet me I met with Victor from the sales department he took me out for a test drive in some cars overall service was great More
by JUSTCALLMEDUBA
Employees Worked With
E Mari davis
June 10, 2025
Always a great experience with Omar. Repairs were made and he had me in and out in no time Repairs were made and he had me in and out in no time More
by ESCOSTA1123
Employees Worked With
