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Mercedes-Benz of Orange County powered by Benzel-Busch

Harriman, NY

4.6
954 Reviews
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1 Mercedes Way

Harriman, NY

10926

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Showing 954 reviews

March 01, 2025

As an owner of multiple Mercedes over the years, I have never had such a level of quality care in service. Omar was attentive, responsive, proactive, his timeliness with feedback was exceptional. I now c More

by DJACKSON26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2025

Throughout my 40 years of purchasing new vehicles, I have had the pleasure of interfacing with a few talented sales individuals and Victor is without hesitation at the top of the list. I was greatly impresse More

by MercedesLoyalist
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Parra Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

Mr. Bateman and all involved were beyond professional, I was kept abreast every step of way involving my vehicle, things were done in a timely manner. More

by TIFFATEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Martinez
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

Great service dept, all the advisors are very knowledgeable about the repairs your car may need. Nice waiting area as well(very well kept & clean) More

by GRON765
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

Muy buena persona con los clientes me ayudo vastante en mi guagua mil gracias bendiciones hermano 🙏🙏 More

by Ariel14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Parra Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2025

Have never had a pleasant experience buying a car until I came to Mercedes Benz of Orange County. Victor was awesome, knowledgeable, friendly and got me the deal that I wanted. Thank you Victor! More

by Tylermager2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Parra Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2025

This dealership had a specific car I was interested in, but I live out of state. I inquired as to whether I could purchase the vehicle and have it sent to my home without traveling to NY to complete the pa More

by amyfichera
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Victor Parra Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Tzimoulis
February 16, 2025

Very professional and were able to come to an amicable deal very quickly and close just as quickly. More

by BMMCGUIGAN2003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Parra Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Tzimoulis
February 15, 2025

Service was prompt and accurate. Service advisor was excellent. Very knowledgeable. Will definitely come back for my next service appointment when needed. More

by Peter.Alston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Express service
February 15, 2025

Scott was awesome. I think it was my experience with company a week before having Scott as my advisor that turned me off. It's really true, that one bad experience can More

by DAINTYLEEWALKER
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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