Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Owings Mills
Owings Mills, MD
2,418 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,418 reviews
January 04, 2020
Brian was knowledgeable, professional, enthusiastic and had excellent sales technique. Low pressure demeanor. Hope to see him more as we get servicing done. Well done had excellent sales technique. Low pressure demeanor. Hope to see him more as we get servicing done. Well done More
by Jgood
January 02, 2020
Great Leasing Experience Excellent customer service from Oliver, Kyle and Daniel. They made our leasing experience enjoyable and as smooth as possible. I love my new car and Excellent customer service from Oliver, Kyle and Daniel. They made our leasing experience enjoyable and as smooth as possible. I love my new car and would recommend Mercedes-Benz of Owings Mills. More
by allimcd
Employees Worked With
Oliver Lippman, Daniel Kim, Kyle Cheuvront
December 31, 2019
Excellent customer service!The best dealer and sales Excellent customer service! The best dealer and sales person I’ve ever worked with - and I have worked with many. I highly recommend Oliver for your Excellent customer service! The best dealer and sales person I’ve ever worked with - and I have worked with many. I highly recommend Oliver for your future car purchase. More
by Carshopper
Employees Worked With
Brett, Oliver Lippman
December 31, 2019
Great service. My transaction was very smooth. Will definitely shop here again when in the market for a new or used vehicle. Highly recommended dealership. definitely shop here again when in the market for a new or used vehicle. Highly recommended dealership. More
by JTG
Employees Worked With
Fran M King, Brian Legge
December 31, 2019
Reza was kind, knowledgeable and helpfull sales consultant This is my third car purchased from the Heritage Group. Reza was very kind, knowledgeable and helpful. I was very greatful to have him as a sales cons This is my third car purchased from the Heritage Group. Reza was very kind, knowledgeable and helpful. I was very greatful to have him as a sales consultant. He made sure that I was 100% satisfied and happy before I left the dealership. You have to be very proud of having him as your sale consultant. Kaveh Hoseinzadeh More
by hosseinzadeh
Employees Worked With
December 31, 2019
Fantastic Customer service I had the pleasure of being Oliver’s first custom build client. He kept me update with how things were progressing. When my car arrived he took his I had the pleasure of being Oliver’s first custom build client. He kept me update with how things were progressing. When my car arrived he took his time showing me all the Ins and outs of my new GLE 350. Oliver is very patient and eager to make sure you have the car right for you. More
by ajpasz
Employees Worked With
Oliver Lippman
December 30, 2019
We have purchased many cars from the dealership and always had a great experience throughout the process. They have been great for service as well. always had a great experience throughout the process. They have been great for service as well. More
by Jmschwartz1025
Employees Worked With
Oliver Lippman
December 29, 2019
Brian was so kind and he was an extremely helpful dealer! We were so gtateful to have him as our dealer! You will be happy to have him as your dealer! We were so gtateful to have him as our dealer! You will be happy to have him as your dealer! More
by Kim
Employees Worked With
Brian Legge
December 27, 2019
Oliver was knowledgeable and straight forward. He knew the answer to all my questions. Did not feel pressured at all. His confidence in the Mercedes brand spoke volume. the answer to all my questions. Did not feel pressured at all. His confidence in the Mercedes brand spoke volume. More
by Erikfischer64
Employees Worked With
Fran M King, Oliver Lippman
December 27, 2019
Oliver provided wonderful customer service and a great car buying experience at Mercedes Benz of Owings Mills. I especially appreciated his patience, knowledge and willingness to answer my many questions. car buying experience at Mercedes Benz of Owings Mills. I especially appreciated his patience, knowledge and willingness to answer my many questions. More
by Sterbin444
Employees Worked With
Fran M King, Oliver Lippman
