Mercedes-Benz of Owings Mills

Family oriented dealership with great customer service. There goal is to make sure you always want a Mercedes. I was a little nervous but, they made me feel at ease. Faye was on top of all the financial in There goal is to make sure you always want a Mercedes. I was a little nervous but, they made me feel at ease. Faye was on top of all the financial information and explained everything really well. More

Mr. Cheuvront is very friendly, knowledgeable and professional. He did a wonderful job and I would recommend him to anyone. Thank you very much for everything!! professional. He did a wonderful job and I would recommend him to anyone. Thank you very much for everything!! More

First Class! Brian has my recommendation for anyone looking to buy a car. Brian really cares about his customers - Go see him! The process of buying a car is typ Brian has my recommendation for anyone looking to buy a car. Brian really cares about his customers - Go see him! The process of buying a car is typically a stressful situation. This time, we were buying a car for my wife and she knew what she wanted. She researched dealer inventory all over the mid-Atlantic region. Brian communicated with her from initial online inquiry all the way to delivery of the vehicle. We reached out to over 20 other dealers and no one was as responsive and willing to work with us than Brian. We drove 100 miles, met with Brian and took delivery of the vehicle. Everything we discussed ahead of time happened as promised. Brian, Fran and Ray made the process enjoyable and painless! Thank you for widening the smile on my wife's beautiful face!! More

Brain provides Exceptional Service! Best dealership we have dealt with. Like most people we have dealt with a number of dealerships, some were very good. However of all the dealership Best dealership we have dealt with. Like most people we have dealt with a number of dealerships, some were very good. However of all the dealerships, this has been our best experience thanks to Brian, Jason, and Fran along with supporting staff. Brain is attentive, never pushy, very knowledgeable, and above all honest. We would highly recommend Brian and MB of Owings Mill if you're in the market for a Mercedes. Jason was excellent with providing the pricing and service options; as we were evaluating different vehicles, he always got back to us the same day. Fran ensured there were no surprises during the actual purchase and very helpful in answering all our questions. Michael has done an excellent job with ensuring his staff have an attention to detail resulting in excellent customer service. More

Outstanding!!!! Dennis Epps made my buying experience very easy. He was extremely knowledgeable about my car and the company. He thoroughly explained everything from start to finish. He has also followed very easy. He was extremely knowledgeable about my car and the company. He thoroughly explained everything from start to finish. He has also followed up with me to make sure that I know how to operate my car. I highly recommend him! More

Reza was amazing. He got us everything we wanted after providing different options. You can definitely tell he loves what he does and i would recommend him to anyone providing different options. You can definitely tell he loves what he does and i would recommend him to anyone More

Oliver was awesome! Definitely made the car buying experience one to remember! Super professional, high energy (even at 10pm), and went above and beyond my expectations! Even after purchasing the vehi experience one to remember! Super professional, high energy (even at 10pm), and went above and beyond my expectations! Even after purchasing the vehicle Oliver has reached out to make sure everything is okay and has answered all of my questions in a timely manner! Brett and Fran were also amazing! Highly recommend this dealership! More

Very personable. Knows the car buying business and great to work with. Thanks for getting me into exactly the car I wanted. I highly recommend this dealership. to work with. Thanks for getting me into exactly the car I wanted. I highly recommend this dealership. More

My experience was stress free. Brian is knowledgeable and personable. He answered all of my questions with patience and tact. If you need a new car, ask for Brian! personable. He answered all of my questions with patience and tact. If you need a new car, ask for Brian! More

Brian was great to work with and saved us money on our purchase. Very professional! Would work with him again on our next Mercedes purchase. purchase. Very professional! Would work with him again on our next Mercedes purchase. More