Mercedes-Benz of Owings Mills

Great e experience, they made buying a new car very easy and was very helpful on educating me on all the upgrades and features on the vehicle. and was very helpful on educating me on all the upgrades and features on the vehicle. More

I had the absolute pleasure, meeting and working with Shawn Baker! Shawn puts a new brand on DELIGHTING THE CUSTOMER! He was very attentive to my concerns about my vehicle and consistently communicated e Shawn Baker! Shawn puts a new brand on DELIGHTING THE CUSTOMER! He was very attentive to my concerns about my vehicle and consistently communicated every step of my car’s service. His innate ability to ensure my comfortability with my repairs and cost speaks volumes. I was taken back by his very own concerns to ensure he was transparent and loyal to my mechanical needs. Shawn proved his commitment to serving me as a customer was most important and for that I cannot thank SHAWN enough😊 More

Great salesman, was very honest and up front. Even managed to work a great deal on a very expensive car. Would definitely recommend this dealer. managed to work a great deal on a very expensive car. Would definitely recommend this dealer. More

OUTSTANDING SERVICE WITH REZA If there were 10 stars Reza would get 10. We enjoyed working with him tremendously- he was so friendly and knowledgeable! Highly recommend to anyone If there were 10 stars Reza would get 10. We enjoyed working with him tremendously- he was so friendly and knowledgeable! Highly recommend to anyone More

Outstanding Customer Service Dennis walked me through process of turning in lease of family members vehicle and transferring to me. He was helpful every step of the way includin Dennis walked me through process of turning in lease of family members vehicle and transferring to me. He was helpful every step of the way including planning and follow up. Fran was very professional and knowledeable and easy to work with More

Mr. Epps was very helpful during the process. He followed up as promised & answered all of our questions. He never pressured us and was very professional during the entire experience. He showed compassion & up as promised & answered all of our questions. He never pressured us and was very professional during the entire experience. He showed compassion & integrity . Great experience More

excellent customer service Above exceptional care. Brian delivered what he said was going to be delivered - with kindness, sincerity and humor. Care shopping is not on my list Above exceptional care. Brian delivered what he said was going to be delivered - with kindness, sincerity and humor. Care shopping is not on my list of fun things to do. Brian made it a positive experience. He could run the dealership!! More

I would give this man a 6 star if I could. He really does treat customers like family. Reza will make sure you are 100 percent satisfied and willing to sacrifice a lot for your satisfaction treat customers like family. Reza will make sure you are 100 percent satisfied and willing to sacrifice a lot for your satisfaction More

Nice experience for our auto purchase Kyle was extremely helpful, overall experience was pleasant, He was very friendly, eager to assist, and knowledgeable about the product. Kyle remaine Kyle was extremely helpful, overall experience was pleasant, He was very friendly, eager to assist, and knowledgeable about the product. Kyle remained in constant communication with us throughout the buying process. More

Kyle was very dedicated to helping me buy my car Consistent I am a business owner and it is difficult for me to find time for anything Kyle was so helpful and determined in helping me find the best c Consistent I am a business owner and it is difficult for me to find time for anything Kyle was so helpful and determined in helping me find the best car! More