Mercedes-Benz of Owings Mills

New car lease Oliver’s customer service skills are exceptional. He possesses all the qualities of a professional customer contact person... patience, good listener Oliver’s customer service skills are exceptional. He possesses all the qualities of a professional customer contact person... patience, good listener and accommodating. He has proved that he can handle challenging situations in a courteous manner. More

Oliver Lipman Oliver was so amazing in teaching the features of the car, he made himself available to all the needs I have, he is a great asset to your company. Oliver was so amazing in teaching the features of the car, he made himself available to all the needs I have, he is a great asset to your company. More

Smooth! I worked with Theo on a purchase/trade and it was easy and smooth. Best dealer experience I’ve had thus far. Thank you very much! I worked with Theo on a purchase/trade and it was easy and smooth. Best dealer experience I’ve had thus far. Thank you very much! More

Amazing!!! Theo was absolutely amazing In educating us about the various features of the cars, the packages available, helping us find what we were looking for a Theo was absolutely amazing In educating us about the various features of the cars, the packages available, helping us find what we were looking for and explaining the entire process. He took the time to assist my husband and I and was very prompt with replies. Even when we could not decide what we wanted to do, he called and emailed with us to find a great deal with the features that we wanted at a great price point. We are so grateful to him for his dedication and help. Daniel was our financial consultant. As with Theo, he was very professional. They did not pressure us into getting packages we didn’t want. We did not get that sleazy car salesman vibe from either of them. Daniel also did an excellent job explaining all the packages and also was very patient with answering all of our questions at signing. They were both very knowledgeable and honest and I would recommend them to everyone I know. We cannot wait to work with them again in the future. If you’re looking for a new or certified pre owned car, Mercedes Benz of Owings Mills is the place to go. Theo and Daniel are the guys for the job.. You will not be disappointed. Thank you Theo and Daniel for your amazing help. More

Grest Experience Yohan and Oliver were a pleasure to work with. They both were super knowledgeable on the GLC AMG 43. Most important they really listen to my needs Yohan and Oliver were a pleasure to work with. They both were super knowledgeable on the GLC AMG 43. Most important they really listen to my needs and pointed me in the right direction. Yohan followed up in a timely fashion and was never pushy. Oliver thanks for going the extra mike and taking the time for the extra test drive. I highly recommend asking for these two guys!! BTW, I loving the new ride!! More

Ask for Reza! My experience with Reza was great! He was very knowledgeable and was happy to answer all of my questions. He made the car buying experience simple. As My experience with Reza was great! He was very knowledgeable and was happy to answer all of my questions. He made the car buying experience simple. Ask for him! More

Great Customer Service and Deal! Theo was great in helping use get a new Benz. I appreciate everything you did to help use out. I would definitely recommend this dealership to anyone Theo was great in helping use get a new Benz. I appreciate everything you did to help use out. I would definitely recommend this dealership to anyone looking for a new Benz. More

Dee, Just looking Dennis Epps is a fantastic sales associate, his customer service is outstanding (exceeded my expectation). He listened to my questions and took time Dennis Epps is a fantastic sales associate, his customer service is outstanding (exceeded my expectation). He listened to my questions and took time to explain the differences pertaining to the two vehicles I was interested in (E350 and E300). He ensured all of my concerns were addressed; and did not rush me in making my decision. Before leaving the dealership, he went over additional features and followed-up with a phone call to make sure everything was fine and to see if I had any other questions. The following week Dennis called to inform me that he had scheduled an appointment with your product/technology specialist who would provide additional guidance on other features on the vehicle. More

Car Shopping at Ease I have had the best experiences car shopping with Kyle. I purchased my previous Mercedes with him four years ago. Kyle is professional and knowledgeab I have had the best experiences car shopping with Kyle. I purchased my previous Mercedes with him four years ago. Kyle is professional and knowledgeable, and helped find the perfect car for me. His humor made buying my new Mercedes a fun experience. -Eleni Georgelakos More

Great experience at the lease buyout Reza is a very nice salesperson, personable and caring. Also very professional and polite. Reza and the rest of the team at this dealership made the Reza is a very nice salesperson, personable and caring. Also very professional and polite. Reza and the rest of the team at this dealership made the lease buyout experience a smooth one. Also I got a competitive deal. Overall, highly recommended. More