Mercedes-Benz of Owings Mills

GLE 400 Had a great experience with Tom Lopez when we purchased our new GLE 400. Tom did a great job hunting for our vehicle of choice, and when diesel wasn’t Had a great experience with Tom Lopez when we purchased our new GLE 400. Tom did a great job hunting for our vehicle of choice, and when diesel wasn’t an option....found the next best thing! We are quite selective/demanding when it comes to vehicles - Tom took the time we needed to find what worked for us. Thanks Tom! More

Dennis did a great job throughout the whole process. Dennis kept me informed during the process of buying my cls 550.it truly was a 5 star experience dealing with Mercedes Benz of Owings Mills.than you. Dennis kept me informed during the process of buying my cls 550.it truly was a 5 star experience dealing with Mercedes Benz of Owings Mills.than you. More

2nd Mercedes from Dennis Epps I traveled an hour and a half to deal directly with Dennis Epps. I am a tough customer, researched exactly what I wanted in my S550 and GLS 550. He I traveled an hour and a half to deal directly with Dennis Epps. I am a tough customer, researched exactly what I wanted in my S550 and GLS 550. He found my car each time and kept me updated weekly on what he was doing to find my perfect car. Honorable, straight forward, sales man that made the deal in both my cars a win/win situation. Could not be happier. Even after he sold me the car, he still checks in with me to make should I understand all the technology on the car and asks me whether I need anything. Dennis Epps.... call him. You won’t be sorry. More

Excellent I want to buy a new car and I go there and met this guy. He help me with everything really good and he was nice too. When I have a question he answere I want to buy a new car and I go there and met this guy. He help me with everything really good and he was nice too. When I have a question he answered and explain everything throughly. More

Great CPO Experience This was the best auto buying experience that I could ask for. The sales contact (Brooke) was very professional and personable and honest. Brooke took This was the best auto buying experience that I could ask for. The sales contact (Brooke) was very professional and personable and honest. Brooke took the time to compare multiple vehicles and thoroughly explained the differences between the models, being a first time Mercedes buyer I felt more comfortable with trading my vehicle in. The car sales manager and finance department were great as well. More

New car purchase I had the absolute BEST car buying experience at MB of Owings Mills with help from Brooke Richardson. I explained to Brooke that I was in a bind with I had the absolute BEST car buying experience at MB of Owings Mills with help from Brooke Richardson. I explained to Brooke that I was in a bind with my leased MB GLA250 (over allowed milage), and that I wanted to get a new GLC300 without breaking the bank. She assured me that she would work her absolute hardest for me to get out of my leases vehicle and into the vehicle of my choosing. Annnd, she did just that! It was a great pleasure to work with Brooke. I am truly enjoying my new GLC. If you are looking to purchase a new vehicle, please go see Brooke at MB of Owings Mills! You won’t be disappointed!! More

Excellent service I gave the rating excellent because the service that I was provided with helped me through an unexpected situation. My car was totaled on Sunday March I gave the rating excellent because the service that I was provided with helped me through an unexpected situation. My car was totaled on Sunday March 3,2019 . I was already dealing with the stress of the insurance company and not having a vehicle. Brooke helped me with my search on that Tuesday March 5 and didn’t stop until I drove off the lot with a new vehicle on Thursday March 7th. I’m very grateful and is in love with my new vehicle. More

**Amazing Service** Mercedes in Owings Mills, MD is amazing! I purchased a new car from Matt (sales rep) last week. Matt exceeded my expectations. When I arrived I was gr Mercedes in Owings Mills, MD is amazing! I purchased a new car from Matt (sales rep) last week. Matt exceeded my expectations. When I arrived I was greeted with normal pleasantries and smiles. I didn’t feel pressured to purchase from Matt but rather a sense of “service”. I could tell Matt’s sole focus was to make me feel comfortable, and to answer all my questions; and I had A LOT OF QUESTIONS. After deciding to purchase a Mercedes from Matt he spoke to the finance manager and explained everything we talked about. Within an hour I completed my financing and was driving off the lot with a smile on my face, a sense of accomplishment in my heart, and NO REGRETS! MERCEDES OF OWINGS MILLS, MD IS EXCEPTIONAL!!!!! Ask for Matt!!!! More

Delightful! Tom was very attentive. He showed me several options that fit my request for an all wheel drivee vehicle. I am extremely delighted with the sleek red Tom was very attentive. He showed me several options that fit my request for an all wheel drivee vehicle. I am extremely delighted with the sleek red model I chose. Thanks Tom! More

Outstanding! Services was professional helpul and quick The reason I gave Ms. Brooke a 5 star is because, she was helpful, plesent and made me feel hopeful. She's an awsome saleperson. She a great asset to The reason I gave Ms. Brooke a 5 star is because, she was helpful, plesent and made me feel hopeful. She's an awsome saleperson. She a great asset to the company. And I wish her well in this field. More