Mercedes-Benz of Owings Mills

AMAZING EXPERIENCE I walked into MB of Owings Mills without an appointment coming straight from a bad experience at an Audi dealership across the street.so I already was I walked into MB of Owings Mills without an appointment coming straight from a bad experience at an Audi dealership across the street.so I already was in a bad mood. Didn't take long for Dylan to turn that around - he was knowledgeable, honest and a delightful person. Dylan, Robb and Brett made the magic happen. They got me in the car I wanted at the price I needed. We had some bumps along the process (due to lack of inventory) but they quickly addressed those issues and found me the car I wanted. I cannot say enough good things about this dealership - really will never go anywhere else and I am pretty hard to impress! More

Wow! Finally Found A GREAT Car Buying Experience. I never write online reviews however, the experience I had with Fran and Kyle is worth taking time to praise their team effort. I am a long-time MB o I never write online reviews however, the experience I had with Fran and Kyle is worth taking time to praise their team effort. I am a long-time MB owner, having dealt with a dealers nationwide. This was truly the first time that, from the minute I walked in until I left with my new car, I felt the people I dealt with had my interest ahead of their own. Incredibly knowledgeable about the new vehicle, and Fran was able to succinctly explain the options and the respective benefits they offered. I usually immediately say "no" to the extras because it always feels like a sales pitch, but what a difference it makes when you are dealing with true professionals. In the end, they exceeded all expectations set from previous dealerships and I'll certainly be back for future business. More

Easy to work with We dealt with another local Mercedes dealer in the past and the difference was like night and day. Kyle understood that we wanted to end our lease ear We dealt with another local Mercedes dealer in the past and the difference was like night and day. Kyle understood that we wanted to end our lease early because we were hard sold at the other dealership to buy a sedan when we really wanted to buy out the lease on our SUV. He told us during an earlier visit that we would be able to make an almost even trade to an SUV if we could wait for a loaner car with the options we wanted to come up for sale. I saw the car we wanted online and called him immediately to reserve the car. It was just what we wanted and Kyle made the trade easy. we drove away in our GLC tonight and couldn't be happier. Kyle was a pleasure to work with and we'd recommend him to our friends and family without hesitation. More

Service The service is great , when ever I call for an appointment Harry seem to find a time that fits my schedule .Keep up the good work Larry The service is great , when ever I call for an appointment Harry seem to find a time that fits my schedule .Keep up the good work Larry More

Very Professional I bought a used 2015 S-550 4Matic. Their preparation of the vehicle and the entire delivery process was a suitable end to the sale and professionalis I bought a used 2015 S-550 4Matic. Their preparation of the vehicle and the entire delivery process was a suitable end to the sale and professionalism of Brett Fader and everyone we met at the dealership. More

World-class Service Jason Scarlett provided me with world-class service. From the moment that I met with him, I knew that I was in good hands, and I was working with some Jason Scarlett provided me with world-class service. From the moment that I met with him, I knew that I was in good hands, and I was working with someone who was going to go to work for me. I will be a Mercedes-Benz (Jason Scarlett) customer for life. Thank you Jason More

Amazing! We bought our first Mercedes last weekend. Reza was a pleasure to work with! He found the car i wanted and it was there in a few days. He kept in touc We bought our first Mercedes last weekend. Reza was a pleasure to work with! He found the car i wanted and it was there in a few days. He kept in touch every step of the way and made the purchase a great experience! Fran was quick and efficient as well. All in all, the easiest car purchase ever. More

Exceptional! I have never written a review of a car dealer before but felt that the service I received deserved it. Jason Scarlett was exceptional. He was friendly I have never written a review of a car dealer before but felt that the service I received deserved it. Jason Scarlett was exceptional. He was friendly, knowledgeable and seemed to genuinely care. We negotiated a fair price, with no gamesmanship. Fran King was very pleasant and finished the paperwork side of the transaction seamlessly. Finally, Brett Fader, the sales manager, was also extremely friendly and attentive. Overall, I highly recommend this dealership and Jason Scarlett, in particular, as a sales consultant. More

Easy car buying experience I purchased a CPO Mercedes and the experience was very easy and pleasant. Jason Scarlett was a great salesman and was easy to work with. I purchased a CPO Mercedes and the experience was very easy and pleasant. Jason Scarlett was a great salesman and was easy to work with. More

best ever Jason is the best. Salesperson I have ever dealt with. His professionalism is bar none. He helped to turn my bad situation with my old car dying into Jason is the best. Salesperson I have ever dealt with. His professionalism is bar none. He helped to turn my bad situation with my old car dying into a dream purchase. More