Mercedes-Benz of Owings Mills

The best customer service I've ever had in my lifetime! ! Mr. Epps goes above and beyond to make sure his customer is taken care of!! I would definitely come back again, ! Mr. Epps goes above and beyond to make sure his customer is taken care of!! I would definitely come back again, More

This entire process was so easy and enjoyable and smooth. I can’t find the words. My sales person the finance team and the support team were simply awesome. I can’t find the words. My sales person the finance team and the support team were simply awesome. More

I had a great experience. The dealership was professional, and efficient. Andy’s kindness and clear communication made the entire process smooth and stress-free. Highly rec The dealership was professional, and efficient. Andy’s kindness and clear communication made the entire process smooth and stress-free. Highly recommend working with him! More

Very professional and delighting experience with Christene and the Mercedes Owings Mill team. I’d always come back and refer many to them if in the market for a Benz. Christene was the best!!! Christene and the Mercedes Owings Mill team. I’d always come back and refer many to them if in the market for a Benz. Christene was the best!!! More

She the best person in the world she’s helpful you can call her anytime and she going to do her best to help call her anytime and she going to do her best to help More

Dennis Epps was professional, helped me upgrade from GLB 250 to GLE 350, and secured a great deal. 250 to GLE 350, and secured a great deal. More

What a wonderful experience dealing with Elliott Bourne III while purchasing my new GLS 550 at Mercedes Benz of Owings Mills. The dealership was clean, bright and inviting. This is my third Mercedes Benz p III while purchasing my new GLS 550 at Mercedes Benz of Owings Mills. The dealership was clean, bright and inviting. This is my third Mercedes Benz purchase with the assistance of Elliott and I will be a forever customer. He is dependable, pleasant, prompt, responsive, and extremely professional. He is knowledgeable and very thorough; he goes out of his way to ensure you have any and all of your questions or concerns answered. I also had excellent service from the finance manager, Kolo. He covered additional coverage options with ease and fully explained my final invoice to ensure I was clear and comfortable with everything I was signing. The management team was great as well. It was great working with Jason and Tony who provided that extra special touch of support ensuring my experience was top tier. I am very happy with my new truck and level of service I received. More

Thank you Dennis. I am new to the Mercedes-Benz family, because of your knowledge and experience joining was an enlightening experience. I am new to the Mercedes-Benz family, because of your knowledge and experience joining was an enlightening experience. More

Elliot was great to work with. Everything went smoothly and efficiently. Would do business again Everything went smoothly and efficiently. Would do business again More

Customer Service was top notch from everyone. Christened met my needs and my wants. She didn't stereotype me, she made me feel comfortable with my decision of a brand new car. I will recommend w Christened met my needs and my wants. She didn't stereotype me, she made me feel comfortable with my decision of a brand new car. I will recommend whoever to the Owings Mill Mercedes-Benz More