Mercedes-Benz of Owings Mills

Great dealership experience, and Elliott’s professionalism made everything smooth, clear, and stress-free for me. professionalism made everything smooth, clear, and stress-free for me. More

Christene was very knowledgeable and helpful! She took her time and explained the process and made sure it ran smoothly. She took her time and explained the process and made sure it ran smoothly. More

Absolutely amazing car buying experience. From the moment we walked in the showroom until we finished, we were treated with respect and professionalism. Elliott went above and beyond by provi From the moment we walked in the showroom until we finished, we were treated with respect and professionalism. Elliott went above and beyond by providing us with a detailed overview of the vehicle. His knowledge and experience is a tremendous asset to the dealership. There were no sales tactics or pressure. At no time did we feel pressure to proceed with the purchase. The finance officer was equally impressive. He explained our options in detail in order for us to make an informed decision that met our budget. Courtney explained the feature of the vehicle and made sure we were squared away with the mobile app. She was friendly, attentive, and a joy to work with. An overall amazing experience. Elliott, Kolo, and Courtney made the 2 hour drive from Northern Virginia worth the trip! 5 stars all the way!! More

Thanks for giving me the opportunity to share about Mr. Bourne at Mercedes Benz at Owings Mills. This is the 3rd vehicle that I have purchased from Mercedes of Owings Mills. Each time the sales person wa Bourne at Mercedes Benz at Owings Mills. This is the 3rd vehicle that I have purchased from Mercedes of Owings Mills. Each time the sales person was Mr. Bourne. His professionalism along with his dedication and commitment to his job was top notch. The birthday phone calls and the holiday emails are personal and meaningful. Keep up the good work. More

I had an outstanding experience working with Dennis from start to finish. He was incredibly knowledgeable, attentive, and genuine. Every question I had was answered with patience and clarity. He went abo start to finish. He was incredibly knowledgeable, attentive, and genuine. Every question I had was answered with patience and clarity. He went above and beyond to ensure I was well informed and felt confident in my decision. I love my Wagon 2026!!!! More

Without hesitation, I do highly recommend the quick response and customer consideration from Stephanie Smith at Mercedes-Benz, Owings Mills. Her consideration of our family during the last two federal response and customer consideration from Stephanie Smith at Mercedes-Benz, Owings Mills. Her consideration of our family during the last two federal lapses of appropriation made it possible for us to maintain our GLE 400. We are strongly considering passing our GLE 400 to our college daughter, making the maintenance a generational experience. From the first visit to working through warranty language and contract clarity, the Stephanie Smith experience is thorough and cost-efficient. We appreciate the candid clarification Stephanie provides. Also, she has keen negotiation skills, which are not taught in textbooks. Her concern for customer cost, coupled with curb appeal and maintaining the Mercedes-Benz brand, is unmatched! - G. Bailey, Jr. and Family More

Dennis thank you so much my friend. You are a very special person. I am very thankful to call you my friend. If not for you I wouldn’t have achieved this dream. I am forever in your fav You are a very special person. I am very thankful to call you my friend. If not for you I wouldn’t have achieved this dream. I am forever in your favor. Thank you my friend thank you so much. I am going to buy every car from you from now on! More

I’ve had an exceptional experience with Mercedes-Benz of Owings Mills from start to finish. From the moment I worked with Rob Banks and his sales team, the level of professionalism, attentiveness, and care Owings Mills from start to finish. From the moment I worked with Rob Banks and his sales team, the level of professionalism, attentiveness, and care truly stood out. They made the entire process smooth, enjoyable, and tailored to my needs. Even after my purchase, the service has remained just as impressive. Recently, I had to bring my vehicle in due to unexpected pothole damage for a tire repair, and the service department exceeded my expectations once again. I especially want to highlight Stephanie Smith—she is an absolute asset to the team. She is efficient, consistently pleasant, and genuinely cares about her customers. Stephanie goes above and beyond to ensure I am always accommodated, making what could be a stressful situation feel seamless and well-handled. It’s rare to find this level of consistency in both sales and service. I am extremely pleased and would highly recommend Mercedes-Benz of Owings Mills to anyone looking for a luxury experience that continues well beyond the initial purchase. More

Dennis is fantastic and made this an easy transaction. He was very knowledgeable and went over the car to make sure I understood everything. He was very knowledgeable and went over the car to make sure I understood everything. More

i had a great experience with Mr. Dennis Epps and his team they make buying a vehicle very smooth I will recommend him Dennis Epps and his team they make buying a vehicle very smooth I will recommend him More