Mercedes-Benz of Owings Mills

Excellent Service. Anthony provided dedicated service. Responded to all our concerns and questions. He made a special effort to explain all features of the vehicle that we had questions about. It was a p Responded to all our concerns and questions. He made a special effort to explain all features of the vehicle that we had questions about. It was a pleasure to work with him on this purchase. We also met with Andre our service rep concerning maintenance and servicing of our 2003 E500. We were not using it as a trade and wanted to know would be needed to keep it. As it has been in the past Andre was very informative and helped us in deciding maintenance and warranty plans for our Certified Pre-owned 2008 E350. Our overall experience was very positive. More

Entering the dealership Lakisha and Sam successfully worked and interacted with myself and my family surpassing all of my expectations as I purchased my new vehicle. Genuine concern for myself and my fa worked and interacted with myself and my family surpassing all of my expectations as I purchased my new vehicle. Genuine concern for myself and my families needs was displayed the entire time. Even upon completion of driving over three (3) different cars, Lakisha and Sam were tireless ensuring I was satisfied with the car I wanted and showed every function and operation of every single vehicle driven. Because Lakisha and Sam have showed such high personal and professional standards R&H Motors is my number one choice for car buying. More

Thank you Likisha for all your help. You made the Thank you Likisha for all your help. You made the buying process for us so much easier than we had expected and much better than that other dealer Thank you Likisha for all your help. You made the buying process for us so much easier than we had expected and much better than that other dealership in Cockeysville. You approached us with such professionalism, hospitality and especially understanding of our busy schedules, and managed to be very thorough...thank you... thank you... thank you. We will always come back to you, for our next vehicle. With great appreciation for your quality of service, Aletta More

Josh Pomles exemplified excellent customer service above and beyond that of a normal dealership to ensure my satisfaction. Additionally, he was thorough, informative and customized my shopping experience a and beyond that of a normal dealership to ensure my satisfaction. Additionally, he was thorough, informative and customized my shopping experience according to my specific needs. I will continue to use this dealership and it's service center for many years to come. More

Working with Likisha,Dylan,& Sam has always been a great experience! I always feel like I am amongst friends at "Happy Hour"! They are a great team! Although, I dealt with all of them in one way or great experience! I always feel like I am amongst friends at "Happy Hour"! They are a great team! Although, I dealt with all of them in one way or another regarding my E350 Coupe, but I must admit, it is so wonderful to see a woman so knowledgeable & passionate about cars. She was excellent!! More

Likisha and Andre were excellent! Very knowledgale, very professional and treated me with respect. They welcomed me with a smile. Likisha emailed my daughter daily about my purchase- she was awesome! Andre professional and treated me with respect. They welcomed me with a smile. Likisha emailed my daughter daily about my purchase- she was awesome! Andre promised to meet my needs totally. What a great two people to purchase a car from. I will not go anywhere else. I have not seen customer service at this level- ever! A++ in my book. Thank you! More

I really had a great experience and love the way I was treated. Mr. Johnson was not only professional but very friendly and understanding of my needs. treated. Mr. Johnson was not only professional but very friendly and understanding of my needs. More

I had spent several weeks looking for a 2009 SL 550. When I contacted Likisha via telephone, she was very professional, friendly and courtesy. I indicated that I wanted to purchase the vehicle, however When I contacted Likisha via telephone, she was very professional, friendly and courtesy. I indicated that I wanted to purchase the vehicle, however, I informed her that I was traveling and would not be able to take possession of the vehicle until the following weekend. Likisha indicated that it would not be a problem and completed the sale transaction via telephone and internet. This eliminated the normal painful car buying experience. The vehicle was ready for pick up once I arrived and it took very little time to complete the paperwork onsite. I am very appreciative of my car buying experience with Likisha and the R & H Motors team. Ron Davis More

I was very impressed with the Dealership as well as our salesman Anthony DiPietro. Anthony was most knowledgeable with product information. He also was helpful with the financeing of the vehicle. salesman Anthony DiPietro. Anthony was most knowledgeable with product information. He also was helpful with the financeing of the vehicle. More

My husband's 15th wedding anniversary gift to me (CLK-500 w/AMG package) was PERFECT! He gave specific instructions as to what he was looking for i.e. excellent condition, low miles, price point, etc. The w/AMG package) was PERFECT! He gave specific instructions as to what he was looking for i.e. excellent condition, low miles, price point, etc. The car arrived in a timely manner, was perfected and delivered. Wifey is HAPPY! WE are customers for life - as this is our 4th purchase from Likisha Pearman-Jones over the years. More