Mercedes-Benz of Owings Mills

Sales person was friendly and went out of his way to address my issues. Responded immediately to my concerns in the first week of owning the vehicle when I noticed that the engine light was on in the ca address my issues. Responded immediately to my concerns in the first week of owning the vehicle when I noticed that the engine light was on in the car. Also responded right away when I realized that I did not have an owners manual. Note I purchased my vehicle in Febraury of 2011. I kept forgetting to complete the survey which is not a reflection on this sales persons deserved excellent rating. More

R&h Mercedes is a wonderful place to purchase a vehicle. I received a very fair price and exceptional service. The entire process was stress free and simple. My salesperson Cedric did a wonderful j vehicle. I received a very fair price and exceptional service. The entire process was stress free and simple. My salesperson Cedric did a wonderful job. I would recommend him and R&H to anyone seeking to purchase a Mercedes More

I have purchased many cars in my lifetime, the experience can be overwhelming, however Cedric made everything simple. He took the time to find out what was important to me. He found the car i was looking for can be overwhelming, however Cedric made everything simple. He took the time to find out what was important to me. He found the car i was looking for, and i am 100% satisfied! More

Mr. Josh Morales was very helpful & efficient in his Mr. Josh Morales was very helpful & efficient in his job. I have seen many many salesmen but none like him. He is extremely efficie Mr. Josh Morales was very helpful & efficient in his job. I have seen many many salesmen but none like him. He is extremely efficient and enthusiastic. R&H should have more salesmen like him. He can be an asset to any company. Wartanian family More

I had an amazing experience at this dealership. I received great customer service, an amazing car and a priceless experience. Josh Pomles our Sales associate was very friendly & accommodating and a received great customer service, an amazing car and a priceless experience. Josh Pomles our Sales associate was very friendly & accommodating and a pleasure to work with. I would recommend this dealership to anyone looking for a vehicle. More

i dropped my mercedes c63 for service and decided to trade it in for a new e350 bluetec. I called for a salesperson and got likisha . she was wonderful. she found the car i wanted and got all the paperw trade it in for a new e350 bluetec. I called for a salesperson and got likisha . she was wonderful. she found the car i wanted and got all the paperwork in order before i came in and she let me use a mercedes loaner car all week. I am now driving a beautiful new mercedes and likisha made the whole experience enjoyable. She also programmed my phone for bluetooth and went through voice activation.WELL DONE! More

The Sales experience was great. No high pressure situations. Michael was very informative about the vehicles, and our different options for vehicles, based upon our "wants". Received delivery of t situations. Michael was very informative about the vehicles, and our different options for vehicles, based upon our "wants". Received delivery of the vehicle on time, and it fully met our expectations. Dealer preparation of the vehicle was to our satisfaction, especially since additional preparation work was required as part of the several options we purchased at the close of the deal. The final cost of the vehicle was fair, given the high demand, balanced by the scarcity of our particular vehicle. I would highly recommend Michael and this dealership if your are in the market for a mercedes. More

Josh Pomles was a great sales man, he was very polite and gentle, first I went there to look around and he walked me through and show me different cars and after two weeks I went back and got a car. I had fe gentle, first I went there to look around and he walked me through and show me different cars and after two weeks I went back and got a car. I had few questions and he gently answered all and was very helpful. I definetly recommend him for anyone, another thing, Josh always on a top of everything, once you have a problem or concern he gently try to let you walk out from the dealer very satesfied. More

Amazing - Josh is an excellent sales person. He was very patient and helpful with me. I had multiple concerns and questions and he gently walked me through with my answers. In addition it eas my birthday patient and helpful with me. I had multiple concerns and questions and he gently walked me through with my answers. In addition it eas my birthday and he made me feel very special. Sheryle was great as well in providing a great package for me. I have and will recommend this dealership to everyone. Thanks so much in helping me acquire my beautiful car. More

Everything was excellent. From my initial internet inquiry, Sherye called me within minutes to discuss the vehicle I was interested in. She told me Likisha would be there the next morning to take car inquiry, Sherye called me within minutes to discuss the vehicle I was interested in. She told me Likisha would be there the next morning to take care of me. When I got to the dealer, Likisha was there and took care of me. She was very friendly, informative, if she didn't have the answer, she got answers to my questions from staff. She showed me around the dealership for future visits for service. Then she took me to Mac who did all of the final paperwork. Everyone I dealt with was very friendly, knew what they were talking about, and made my buying experience very comforting and rewarding. I would highly recommend them. Pricing was much lower than the vehicles I looked at in the Harrisburg, PA area. Well worth the 1.5 hour drive. More