Mercedes-Benz of Plano - Service Center

Mercedes-Benz of Plano is truly an amazing dealership. I have been doing business with them for years!! Very professional and Aly Lalani is the very best service advisor!! I have been doing business with them for years!! Very professional and Aly Lalani is the very best service advisor!! More

Aly, our service advisor is truly the best! He always goes above and beyond to provide exceptional customer service! Aly and Mercedes Benz of Plano team can’t be beat! He always goes above and beyond to provide exceptional customer service! Aly and Mercedes Benz of Plano team can’t be beat! More

They always take care of everything and provide a loaner to make it as easy as possible. Now you can pay online. This is the 2nd car I have bought here and will buy all my cars here from now on. to make it as easy as possible. Now you can pay online. This is the 2nd car I have bought here and will buy all my cars here from now on. More

From sales to service. .... This place does their utmost best to get you taken care of. It's always a joy and pleasure walking through those doors because the welcome and tr .... This place does their utmost best to get you taken care of. It's always a joy and pleasure walking through those doors because the welcome and treatment you receive is second to none. More

if I could submit 0 stars I would. To this point I am not sure if my tires were actually rotated. The worst service I have experienced in my life. Took 2 weeks to get my tires rotated To this point I am not sure if my tires were actually rotated. The worst service I have experienced in my life. Took 2 weeks to get my tires rotated without answering to the 16 + calls we made for updates. We only took the car for tire rotation, check brakes and new key. Dropped the vehicle on a Friday at 9am, and we got it back 2 weeks later. I had to actually take a full day of work in order to get someone to answer me. They had no reason of why they never answered my calls during those 2 weeks and did not provide me with paperwork that proved they actually serviced my car. More

Had to wait too long for someone to attend us when we dropped off vehicle dropped off vehicle More

Very Proffesional service. Great job! Always happy with your service. Never disappointed. Please continue to provide excellent service. Great job! Always happy with your service. Never disappointed. Please continue to provide excellent service. More

It does not get any better than MB of Plano. Everyone is so friendly, helpful and knowledgeable. Great experience from beginning to end!! Everyone is so friendly, helpful and knowledgeable. Great experience from beginning to end!! More

My service advisor George is great. He is efficient communicates well and responds in timely fashion He is efficient communicates well and responds in timely fashion More

It was great overalls. Thanks to Jeff for his always swift and great work. Thank you Thanks to Jeff for his always swift and great work. Thank you More