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Mercedes-Benz of Portland

Portland, OR

4.2
2,501 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,502 reviews

October 01, 2022

The service was great the sales person went above and beyond to help me. He has done a great job. More

by RABEBE21
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Power
Oct 03, 2022 -

Mercedes-Benz of Portland responded

It is a pleasure to know you have had a great experience with both our sales and service team members. We look forward to having you back at Mercedes-Benz of Portland for any future needs.

September 30, 2022

I had a really pleasant time buying the S580 from Portland Mercedes. It was an excellent process. More

by JOHNNY.DO66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Frentsos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Godbey, Duncan Ostrander, Mark Tower
Sep 30, 2022 -

Mercedes-Benz of Portland responded

Congratulations on your new S580, Johnny! Our team is pleased to see you enjoyed your experience here at Mercedes-Benz of Portland!

September 28, 2022

Made an appointment but when the car was delivered to them it took 3 days before anyone looked at the car Was a problem then had to wait another week to get the parts Ps if they would have looked at More

by DON80
Customer Service
Recommend Dealer
No
Employees Worked With
Mark Tower
September 27, 2022

I have been working with Mercedes Benz of Portland for over ten years, and it has always been a pleasant, professional experience. Everyone is friendly, and willing to help. More

by ROBERTA.MACDONALD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Johnson-Grumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Maddux, Duncan Ostrander
Sep 28, 2022 -

Mercedes-Benz of Portland responded

Hi Roberta, thank you for sharing the experience you have had while working with our team. We look forward to continuing to earn your loyalty for years to come.

September 27, 2022

Quick an done corctly the first time. Clean waiting room, helpful staff. Will use them again for the next service More

by NIELS.FOLLESTAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Miranda
Sep 28, 2022 -

Mercedes-Benz of Portland responded

Hi Neil, it is a pleasure to see you plan on returning to our team here at Mercedes-Benz of Portland for your next service. We are happy to have provided quality service and a clean waiting area. Our team looks forward to seeing you again down the road.

September 27, 2022

Poor time management. I made an appointment but did not get my car back until 2.5hours for simple oil change. More

by Emekaji
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
September 27, 2022

Good people, and the transaction was smooth. Convenient location, and got the car I wanted. No issues. More

by KEN.BODDIE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Godbey
Sep 28, 2022 -

Mercedes-Benz of Portland responded

Ken, thank you for allowing our team at Mercedes-Benz of Portland the opportunity to assist with your vehicle purchase. We look forward to having you back for any future automotive needs.

September 26, 2022

Friendly and efficient from making and appointment to getting the car serviced. All very simple More

by landccameron
Recommend Dealer
Yes
Employees Worked With
Can’t remember. So sorry
Sep 26, 2022 -

Mercedes-Benz of Portland responded

Hi Cameron, our team is always happy to see when our customers have had a 5-star experience. We are glad to see you found the process to be easy and hope to have you back at Mercedes-Benz of Portland in the future.

September 26, 2022

Great service every time. Parts orders happen quickly and on time. Rod is easy to work with. More

by GERRYHYNES1222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod
Sep 27, 2022 -

Mercedes-Benz of Portland responded

Hi Gerry, thank you for bringing your vehicle to the Mercedes-Benz of Portland team for service. We are happy to provide you with quality and timely repairs. Until next time, enjoy the road ahead.

September 25, 2022

Brakes screech, missing tire stem valve screws, soft top window scratches from wash there, waited six hours while everyone else was cared for. Don’t think I’ll be back.☹️ More

by LSMOODYBYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I worked with Sean
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