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Mercedes-Benz of Portland

Portland, OR

4.2
2,502 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,502 reviews

August 20, 2022

Mitchell Raymer was my rep , the nicest , most professional gentleman. Great experience , will refer him to anyone More

by Joanie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Raymer, Duncan Ostrander
Aug 23, 2022 -

Mercedes-Benz of Portland responded

Hi Joanie, Thank you for your business and wonderful review. We appreciate the feedback and are thrilled to learn you had such a great experience with Mitchell. Please let us know if you need anything in the future and don't hesitate to stop by Mercedes-Benz of Portland. We look forward to working with you again soon.

August 20, 2022

Helpful friendly knowledgeable classy would recommend to friends and family great place to get car More

by DEFRANCE9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph edgerly , Duncan Ostrander
Aug 23, 2022 -

Mercedes-Benz of Portland responded

Hello, Thank you for the fantastic review! Our team is pleased to learn about your positive experience. Thank you for recommending Mercedes-Benz of Portland to family and friends. We appreciate you. We look forward to working with you in the future.

August 20, 2022

Very professional staff, John Frentsos was a knowledgeable sales consultant without being pushy, and he know the car well. It was a very easy transaction. More

by GREG@CEPDX.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Frentsos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duncan Ostrander
Aug 23, 2022 -

Mercedes-Benz of Portland responded

Hello, Thank you for sharing your recent sales experience with John. We're happy to learn you were treated well and are happy with your purchase. Enjoy your new vehicle! Feel free to stop by Mercedes-Benz of Portland anytime. We look forward to working with you again!

August 19, 2022

Service and attention to details bare the hallmark of Mercedes Benz of Portland. Everyone is helpful and concerned with your well-being and satisfaction. Thanks for an enjoyable experience on every visit More

by DEBBIEVWARDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Aug 19, 2022 -

Mercedes-Benz of Portland responded

The pleasure is all ours, Debbie! Thank you for trusting us to carry out your auto needs and provide an attentive and first class visit on a consistent basis.

August 19, 2022

I’ve always felt part of the family at MB of Portland and I can’t imagine going anywhere else for service. Great job! More

by GARYZ4571
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Aug 23, 2022 -

Mercedes-Benz of Portland responded

Cheers for the 5-stars, Gary! We appreciate your customer loyalty and hope to work together for years to come.

Aug 23, 2022 -

Mercedes-Benz of Portland responded

Cheers for the 5-stars, Gary! We appreciate your customer loyalty and hope to work together for years to come.

Aug 23, 2022 -

Mercedes-Benz of Portland responded

Cheers for the 5-stars, Gary! We appreciate your customer loyalty and hope to work together for years to come.

Aug 23, 2022 -

Mercedes-Benz of Portland responded

Cheers for the 5-stars, Gary! We appreciate your customer loyalty and hope to work together for years to come.

Aug 23, 2022 -

Mercedes-Benz of Portland responded

Cheers for the 5-stars, Gary! We appreciate your customer loyalty and hope to work together for years to come.

August 18, 2022

They were friendly, yet professional and courteous and everything was just great! I like that they text me to keep me abreast of pick up time or whatever. Thanks so much!!! More

by DOGLADEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Aug 18, 2022 -

Mercedes-Benz of Portland responded

It is our great pleasure to work with you and provide quality service for your auto needs. From our staff to you, thank you for the compliments on the friendly, professional, and courteous experience you enjoyed.

August 17, 2022

It was easy to make an appointment, was quickly greeted upon arrival and work was completed in timely manner. More

by ELRODPDX
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Aug 18, 2022 -

Mercedes-Benz of Portland responded

Our Service Team is glad to have been quick and friendly during your visit. Mercedes-Benz of Portland takes great pride in providing amazing experiences and hopes to do so again for you!

August 17, 2022

Great dealership with professional & friendly help A very beautiful showroom.with snacks merchandise in their comfortable waiting area. I like the chocolates too !! More

by FWLIII
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nate Johnson-Grumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duncan Ostrander, Samuel Kim
Aug 18, 2022 -

Mercedes-Benz of Portland responded

We only get one chance to leave a 5-star impression and it thrills us to know you enjoyed a professional and friendly experience.

August 17, 2022

Customer service by all employees I worked with was superb. I was greeted promptly and my car was ready upon arrival. My transaction went quickly and efficiently. I was back on the road home in no t More

by LADYLEE52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Ellet, Duncan Ostrander, Samuel Kim
Aug 18, 2022 -

Mercedes-Benz of Portland responded

Thank you for taking a moment to share this positive review of us at Mercedes-Benz of Portland here on DealerRater. It was our pleasure to provide you with a top-notch sales experience. Please reach out to us if you have any questions regarding your purchase with us.

August 16, 2022

Great staff wonderful customer service skills the vehicles are amazing and I am just so pleased with Mercedes Benz dealership They're wonderful I would recommend them to anyone who wants to own a Mer More

by Patrickwendellmiles69@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell , Nickolas Kalantari
Aug 16, 2022 -

Mercedes-Benz of Portland responded

Hi Patrick, Congratulations on your purchase and know that we appreciate receiving this feedback as a satisfied customer. We only get one chance to make a first impression and thank you for taking notice of our well kept showroom and dedicated staff.

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