Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Portland
Portland, OR
2,498 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,498 reviews
June 05, 2022
I had a wonderful experience here. Tom Maddux treated me well, and he helped me connect with the ideal car for me. Enjoyed everything about the experience. Tom Maddux treated me well, and he helped me connect with the ideal car for me. Enjoyed everything about the experience. More
by theodore.kostek
Verified CustomerEmployees Worked With
Thomas Maddux
June 04, 2022
My car broken attempting the repair 5/23. Now it needs a part from Germany and we are still waiting to hear from the dealership. Poorly put back together and now it is a pain to drive the G Now it needs a part from Germany and we are still waiting to hear from the dealership. Poorly put back together and now it is a pain to drive the GLC. Service agent has ghosted me and I’ve yet to hear from anyone. More
by EDGAR
Employees Worked With
Andy Acevedo, Thomas Maddux
June 04, 2022
Sales and Financing were very supportive and insightful on my purchase. Professional, helpful and a full MBZ experience! on my purchase. Professional, helpful and a full MBZ experience! More
by JEFF.PALMER
June 04, 2022
They are very knowledgeable and you feel comfortable with them. The only negative is that we wish it would of been a little quicker. Worked with Alvin AJ I don’t see his name below…he was excellent! them. The only negative is that we wish it would of been a little quicker. Worked with Alvin AJ I don’t see his name below…he was excellent! More
by GRAHNKAY
June 04, 2022
We had an incredible car buying experience with John Frentsos. He was friendly and knowledgeable. We also appreciated the fact that the dealership did not charge a market adjustment on our vehicle. The Frentsos. He was friendly and knowledgeable. We also appreciated the fact that the dealership did not charge a market adjustment on our vehicle. The whole experience was the best car buying experience we have ever had. 5 star treatment. More
by GFRANCE69
June 03, 2022
I was very satisfied with the service I received purchasing my new Mercedes’.I will definitely return in the future. purchasing my new Mercedes’.I will definitely return in the future. More
by MARYTINIKOS
June 03, 2022
Amazing service! What a great experience from the start. Looking forward to a long relationship with you MB of Portland! What a great experience from the start. Looking forward to a long relationship with you MB of Portland! More
by LM22
June 03, 2022
Excellent customer service. Knowledgeable and extremely helpful. Keep me posted throughout the entire process. Highly recommended! Knowledgeable and extremely helpful. Keep me posted throughout the entire process. Highly recommended! More
by falardea
Employees Worked With
Kenny Levias, Duncan Ostrander
