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Mercedes-Benz of Portland

Portland, OR

Overview
Employees
Reviews
Vehicles
4.2
2,513 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,513 reviews

December 14, 2021

Report experience the work wasn’t done properly the car had to go back experienced service people on whom I relied for years have left standard of service is certainly fine in the last year. Very disappoin More

by John Coletti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Koontz, Christopher Cain
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December 14, 2021

Not happy with Service, charge for gas on lobar and my car was not was while servicing. Bed More

by PATELDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Cain
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December 14, 2021

Solid service. I always receive excellent customer service and they are very knowledgeable and professional. I recommend this dealership. More

by JONATHANCHUNG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Acevedo
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Dec 14, 2021 -

Mercedes-Benz of Portland responded

Hi Jonathan, thank you for this short and sweet recommendation! We are pleased to know our team always provides you with knowledgeable and professional service. Until your next visit, enjoy the road ahead!

December 14, 2021

Very helpful and friendly service. Glad to have purchased my car from Mercedes of Portland More

by SHAY.REDDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
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Dec 14, 2021 -

Mercedes-Benz of Portland responded

Hi Shay, thank you for this short and sweet review! We are pleased to know our team provided you with a helpful and friendly car buying experience, and we hope to have you back at Mercedes-Benz of Portland for any future needs.

December 14, 2021

My day began an unpleasant experience...GPS inoperative. However, one of the employees walked through the process with alacrity! Upon arrival he met me and walked me to the appropriate office where I receiv More

by DOROTHYSMITH988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the name.
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Dec 14, 2021 -

Mercedes-Benz of Portland responded

Hi Dorothy, thank you for visiting Mercedes-Benz of Portland! We are pleased to know our team greeted you with professionalism, kindness, appreciation and enthusiasm, and we look forward to having the opportunity to do so again in the future. Until next time, drive safe!

December 14, 2021

ALWAYS receive superior customer service!Friendly ALWAYS receive superior customer service! Friendly helpful and informative I’ve been loyal to return to this dealership since my purchase Thanks More

by STEPHANIEDIAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Araujo Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Abujamous
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Dec 15, 2021 -

Mercedes-Benz of Portland responded

Hi Stephanie, thank you for your loyalty to our team here at Mercedes-Benz of Portland! Our team is happy to provide you with superior customer service during each of your visits and we look forward to continuing to do so in the future. Until next time, drive safe!

December 14, 2021

Service is always great. The staff is always efficient and always helpful. They go out of there way to be helpful. More

by BAKERJ1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
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Dec 15, 2021 -

Mercedes-Benz of Portland responded

Hello, thank you for sharing this positive review following your recent service visit! We are please to know our team was efficient and helpful, and we look forward to assisting you with any future vehicle maintenance needs. Happy holidays!

December 14, 2021

Very professional, friendly, and on time with completing service. My car is always nice and clean when finished, which I appreciate. More

by NANHOGARTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
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Dec 15, 2021 -

Mercedes-Benz of Portland responded

Hello, we are happy to have provided you with professional, friendly and efficient service, and our team would like to thank you for these kind comments! Please don't hesitate to reach out to Mercedes-Benz of Portland for any future needs, we are happy to help.

December 13, 2021

Chris Cain has been my service representative for many years. He has always treated me with kindness and respect. More

by Patricia.dietz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Cain
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Dec 13, 2021 -

Mercedes-Benz of Portland responded

Hi Patricia, thank you for your loyalty to Mercedes-Benz of Portland and our team member, Chris, over the years! We are grateful for this positive feedback you have shared and look forward to your next visit with us.

December 13, 2021

I appreciate the thoroughness, proactive communications and timeliness (they did what they said they would do, on time and with precision). More

by RYAN.MURPHY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Koontz
Report | Print
Dec 13, 2021 -

Mercedes-Benz of Portland responded

Hi Ryan, it is a pleasure to know our team provided you with thoroughness, proactive communications and timeliness during your service visit. We truly appreciate your business and hope to have you back at Mercedes-Benz of Portland.

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